Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.
Capterra
I love working with this software. Their helpdesk is just amazing, I couldn't ask for anything more.
Capterra
There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.
Capterra
After having a terrible experience with another software company, I was terrified to try anything else.
Capterra
Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
GetApp
My experience has been great I purchased this when I first started my business and it’s been my best investment.
GetApp
Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
GetApp
The only one problem that I have encountered, has been the condition where weather, or telecommunications failure has not allowed me to contact the main software server directly.
GetApp
The scheduling and dispatching board and screens are easy to navigate and very helpful.
Software Advice
It is very intuitive and easy to use. It has all the features we need for our technicians in one place. They are able to perform all of their daily functions from the app.
Software Advice
Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.
Software Advice
As the Office Manager, I wish it had more reporting functions and we could pick and choose what extra features we wanted, instead of upgrading completely to pro. But I would not sacrifice my techs ease of use and functionality for my reporting.
Software Advice
We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.
G2
We didn’t have any business software, and researched many different options. We decided to go with GD and are 100% satisfied. The software exceeded our expectations and also saved up money and time. We have referred many others to GD since we started using it. The tech support is also extremely responsive and helpful if you have any questions.
G2
Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.
G2
The only thing we dislike is that we didn’t start using GD sooner. We have only had connection issues but that is due to poor cellular service due to rural area.
G2
