Service-titan vs GeoOp

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GeoOp vs Service-titan

Service-titan vs GeoOp Comparison

GeoOp vs Service-titan Comparison

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3.9/5

Visit Website Service-titan

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GeoOp

3.8/5

Visit Website GeoOp

About Software

Service-titan

ServiceTitan is seen as an enterprise-grade field service management software, a software designed for large businesses. Its robust CRM and marketing automation tools streamline the business, and this feature makes it different from other software. ServiceTitan's mobile app has proven to be beneficial for technicians in many ways such as real-time updates, which improve on-field work. It has a special analytics and reporting system, which makes data-driven decisions possible. ServiceTitan provides a reliable... Read more

GeoOp

GeoOp Software is a powerful upgrade for the field service business, specially designed for companies providing home service. It has been created with the aim of providing better service to the customers so that there is ease in reporting the work given to the technician in the field. The facility of assigning jobs to tracking them through GeoOp is present in the software. Its features have been designed to reduce paperwork completely. All the problems faced by a technician while working in the field can be ... Read more

Rating Comparisons

Overall

3.9/5

3.8/5

Features

4.3/5

3.4/5

Customer Support

4.2/5

4.3/5

Pricing Score

3.6/5

4/5

Mobile App

3.65/5

3.7/5

Ease of Use

4.1/5

Popularity

3.8/5

Pros and Cons

Capterra

4.3/5

4.1/5

Pros

Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.
Capterra

Pros

Being paperless is a great selling point for our customers with real time reporting and easy access to our scheduling it gives the customer comfort in knowing that they can see real time progress.
Capterra

Cons

There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.
Capterra

Cons

The only problems we have had is with staff not being trained properly to use all the features.
Capterra

GetApp

4.3/5

4.1/5

Pros

Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
GetApp

Pros

This is a great app for booking and client management and works really well with invoicing integration. Heaps of awesome features, would definitely recommend.
GetApp

Cons

Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
GetApp

Cons

On site information can be overwritten or falsified because the timer is manually started.
GetApp

Software Advice

4.3/5

4.1/5

Pros

The scheduling and dispatching board and screens are easy to navigate and very helpful.
Software Advice

Pros

Customer detail provision, Timesheet report Audio feature
Software Advice

Cons

Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.
Software Advice

Cons

It's buggy and has loads of problems, says it saves when I haven't, constantly freezing, kicking you out, and the customer service is hopeless and unhelpful.
Software Advice

4.4/5

4.8/5

Pros

We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.
G2

Pros

Really easy to import customers from accounting software or adding them manually. Job & staff planning is simple and can be made recurring indefinitely unlike most CSM software.
G2

Cons

Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.
G2

Cons