Home >

Service-titan vs FieldPulse

Home >

FieldPulse vs Service-titan

Service-titan vs FieldPulse Comparison

FieldPulse vs Service-titan Comparison

Change
Change

About Software

Service-titan
ServiceTitan includes industry best practices to assist you in streamlining operations, increasing sales, delivering a better customer experience, lowering expenses, and managing your business more efficiently. it is used by the top service companies in the globe and is trusted by over 100,000 professionals. servicetitan is a robust yet user-friendly platform that combines scheduling, dispatch, billing, sales, marketing, reporting, and more in a mobile environment. it made field services business operatio... Read more
FieldPulse
#1 FSM platform. We're known for our convenience, scalable usefulness, and the best customer achievement group in the industry. FieldPulse is an across the board application for service contractors to all the more likely manage and develop their business.. Customer Management Scheduling & Dispatching Estimates & Invoices Timesheets Customer Communications Booking Portals and much more.... Learn why thousands of service contractors choose FieldPulse. Known for its convenience, scalable usefulne... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pricing Score
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.65/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Popularity
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pros

Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.

Capterra
Pros

The customer service, especially [SENSITIVE CONTENT], has been SUPER helpful answering all my questions with promptness and accuracy. Very much appreciated, especially when you're a

Capterra
Cons

There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.

Capterra
Cons

Deleting and changing invoices is a pain and when the QB sync screws up with payment it sometimes still says invoiced when it has been paid and there is no way to manually change the status.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pros

Love the integration with phone lines, great messaging board with technicians, great marketing tracking.

GetApp
Pros

For just starting out my business and coming from more expensive software it was the best decision I made to help keep everything organised and flowing. Great choice for any tech to use.

GetApp
Cons

Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.

GetApp
Cons

Software is not working well for us as we have single customers with a lot of individual sites and units to keep up with.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pros

The scheduling and dispatching board and screens are easy to navigate and very helpful.

Software Advice
Pros

What I liked most about FieldPulse are the features that it has for the price of using the software. It is very reasonably priced for big companies all the way down to the single person business.

Software Advice
Cons

Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.

Software Advice
Cons

Wish they had estimating options as well as item/service database features, but after talking to a rep, it looks that they are continually working on it and puts my expectancy on these features at ease knowing that they are improving all the time.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.

G2
Pros

I love the customization of bid forms for your own company layout. I also like the ease of creating proposals and how easy it is to reorganise or edit them. The template creator makes putting together big quotes less time consuming. This software is definitely helping our productivity!

G2
Cons

Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.

G2
Cons

The biggest drawback for me, as an estimator, is the Line Items catalogue. Every single different line item I create has to be catalogued which ends up creating a huge catalogue of very similar line items. You should be able to create a line item from a standard line item in the catalogue and just make small changes to fit your proposal needs without having to save every little difference.

G2

Service-titan vs. FieldPulse Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

Related Comparisons