Service-titan vs FieldEZ

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FieldEZ vs Service-titan

Service-titan vs FieldEZ Comparison

FieldEZ vs Service-titan Comparison

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3.9/5

Visit Website Service-titan

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FieldEZ

4.2/5

Visit Website FieldEZ

About Software

Service-titan

ServiceTitan is seen as an enterprise-grade field service management software, a software designed for large businesses. Its robust CRM and marketing automation tools streamline the business, and this feature makes it different from other software. ServiceTitan's mobile app has proven to be beneficial for technicians in many ways such as real-time updates, which improve on-field work. It has a special analytics and reporting system, which makes data-driven decisions possible. ServiceTitan provides a reliable... Read more

FieldEZ

FieldEZ field service management software has been developed keeping in mind the better customer experience. The customer being served gets updates from time to time on the exact time of service to the customer, which employee is completing it, and various other details related to the job. If a customer has to give any complaint or feedback related to the service, he gets direct help from the software. This software provides features like data analytics and business reporting to evaluate the performanc... Read more

Rating Comparisons

Overall

3.9/5

4.2/5

Features

4.3/5

3.7/5

Customer Support

4.2/5

4.8/5

Pricing Score

3.6/5

4.7/5

Mobile App

3.65/5

3.5/5

Ease of Use

4.1/5

4.8/5

Popularity

3.8/5

4.2/5

Pros and Cons

Capterra

4.3/5

4.8/5

Pros

Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.
Capterra

Pros

Smooth and the functions are very good to use.easy to contact the client and close if the process is also good.
Capterra

Cons

There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.
Capterra

Cons

Sometimes data gets lost due to network problems.
Capterra

GetApp

4.3/5

4.8/5

Pros

Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
GetApp

Pros

Great features like Re-assign of calls when you can't complete the task, attendance, dashboard calendar like there are many great features.
GetApp

Cons

Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
GetApp

Cons

Unable to remove unwanted fields. Auto pick based on customer name not functioning.
GetApp

Software Advice

4.3/5

4.8/5

Pros

The scheduling and dispatching board and screens are easy to navigate and very helpful.
Software Advice

Pros

Easy to use a good UI small in size anyone can use it. My job is easy but sometimes it's not working.
Software Advice

Cons

Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.
Software Advice

Cons

Sometimes data gets lost due to network problems.
Software Advice

4.4/5

Pros

We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.
G2

Pros

Easy to use and configure platform, also the system is well designed and provides custom made solutions
G2

Cons

Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.
G2

Cons