Service-titan vs FieldConnect

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FieldConnect vs Service-titan

Service-titan vs FieldConnect Comparison

FieldConnect vs Service-titan Comparison

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3.9/5

Visit Website Service-titan

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FieldConnect

4.3/5

Visit Website FieldConnect

About Software

Service-titan

ServiceTitan includes industry best practices to assist you in streamlining operations, increasing sales, delivering a better customer experience, lowering expenses, and managing your business more efficiently. it is used by the top service companies in the globe and is trusted by over 100,000 professionals. servicetitan is a robust yet user-friendly platform that combines scheduling, dispatch, billing, sales, marketing, reporting, and more in a mobile environment. it made field services business operatio... Read more

FieldConnect

FieldConnect is a flexible, mobile solution for field service employees, dispatchers, contractors, management, and customers. It enables field service teams by providing cutting-edge mobile solutions tailored to the needs of field service enterprises. FieldConnect has been igniting improved workflows, creating simple engaging interfaces for technicians, generating expeditious invoicing procedures for accounting, and increasing dispatcher efficiency since 2002. Dexter + Chaney, Microsoft, Sage, Viewpoint, and... Read more

Rating Comparisons

Overall

3.9/5

4.3/5

Features

4.3/5

3.5/5

Customer Support

4.2/5

4.8/5

Pricing Score

3.6/5

4.7/5

Mobile App

3.65/5

4.3/5

Ease of Use

4.1/5

4.7/5

Popularity

3.8/5

4.2/5

Pros and Cons

Capterra

4.3/5

4.8/5

Pros

Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.
Capterra

Pros

Very user friendly and makes operations much easier. Great support if you run into issues or need help!
Capterra

Cons

There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.
Capterra

Cons

Wish it would allow us to function within our union terms, regular, overtime, doubletime rules/regulations
Capterra

GetApp

4.3/5

4.8/5

Pros

Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
GetApp

Pros

Very user friendly and makes operations much easier. Great support if you run into issues or need help!
GetApp

Cons

Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
GetApp

Cons

Wish it would allow us to function within our union terms, regular, overtime, doubletime rules/regulations.
GetApp

Software Advice

4.3/5

4.8/5

Pros

The scheduling and dispatching board and screens are easy to navigate and very helpful.
Software Advice

Pros

FieldConnect had a very nice interface for both the user and the manager and had a seamless connection to our ERP
Software Advice

Cons

Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.
Software Advice

Cons

Not very customizable and reports were very limited. Also, some of the pay/timeclock features were limited.
Software Advice

4.4/5

4.3/5

Pros

We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.
G2

Pros

Field connect reduces paperwork and records all the transactions in an easy and simple way. It also helps in tracking attendance and tracking GPS.
G2

Cons

Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.
G2

Cons