Service-titan vs FieldCircle

Home >

FieldCircle vs Service-titan

Service-titan vs FieldCircle Comparison

FieldCircle vs Service-titan Comparison

Change

3.9/5

Visit Website Service-titan

Change

FieldCircle

4.4/5

Visit Website FieldCircle

About Software

Service-titan

ServiceTitan is seen as an enterprise-grade field service management software, a software designed for large businesses. Its robust CRM and marketing automation tools streamline the business, and this feature makes it different from other software. ServiceTitan's mobile app has proven to be beneficial for technicians in many ways such as real-time updates, which improve on-field work. It has a special analytics and reporting system, which makes data-driven decisions possible. ServiceTitan provides a reliable... Read more

FieldCircle

FieldCircle is a comprehensive and ideal field service management software that helps businesses effectively manage their service operations, improve customer experience, and increase profitability. The software provides customers with a web portal where they can access the status of their services, billing information, and other details, increasing transparency and customer satisfaction. FieldCircle allows customers, prospects, and sales leads to store information in one place. The software allows users to ... Read more

Rating Comparisons

Overall

3.9/5

4.4/5

Features

4.3/5

3.1/5

Customer Support

4.2/5

4.8/5

Pricing Score

3.6/5

4.8/5

Mobile App

3.65/5

4.4/5

Ease of Use

4.1/5

4.8/5

Popularity

3.8/5

4.5/5

Pros and Cons

Capterra

4.3/5

4.6/5

Pros

Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.
Capterra

Pros

Good preventive maintenance and WO management feature- Simple and real-time collaboration for smoother work processes- Work planning and allocation is easier- Complete activity level visibility of team's work is very handy.
Capterra

Cons

There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.
Capterra

Cons

A strong payment collection capability could be helpful.
Capterra

GetApp

4.3/5

4.6/5

Pros

Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
GetApp

Pros

Tracks all the aspects of maintenance activities and simple reports that provide great insights.
GetApp

Cons

Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
GetApp

Cons

I think the mobile app needs some upgrade.
GetApp

Software Advice

4.3/5

4.6/5

Pros

The scheduling and dispatching board and screens are easy to navigate and very helpful.
Software Advice

Pros

Good automation featuresEasy to plan preventive maintenanceTechnician scheduling is seamless.
Software Advice

Cons

Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.
Software Advice

Cons

Some features like reimbursement management could improve.
Software Advice

4.4/5

4.9/5

Pros

We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.
G2

Pros

Field Circle took their time to help me set up and optimize my workflow on their platform. With this software we improve and expedite our workforce, making it easier to take on more jobs and clearly see the stages and process. Keeping everyone accountable.
G2

Cons

Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.
G2

Cons