Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.
Capterra
This is 100% customizable to fit our needs, but just an out of the box solution, it really works! Ability to drag and drop technician schedules.
Capterra
There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.
Capterra
It's all good. No doubt routing will be coming soon.
Capterra
Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
GetApp
This is a great, low-cost software that is very user friendly. It's saved hours of time and the customer service and support is second to none! Would definitely recommend this to all who are looking to save valuable time and money.
GetApp
Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
GetApp
I can't even think of any cons for this software!
GetApp
The scheduling and dispatching board and screens are easy to navigate and very helpful.
Software Advice
the system is so user friendly and adaptable to our needs - we needed to run a vast number of reports to keep tabs on all sorts of data, this was so easily done with the help of their Support Team
Software Advice
Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.
Software Advice
the only thing i could fault this for is its if for the system to regularly ask for a new password for security reasons, slightly annoying however its makes the system safer i suppose!
Software Advice
We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.
G2
FieldAx's user interface is intuitive and easy to navigate, making it simple for both our office staff and field technicians to use. The great feature is the scheduling and dispatching module. It's really awesome.
G2
Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.
G2
I haven't seen any issue in it hence for me there are no dislikes. However, its work order management system has helped us keep track of all tasks and service requests. We can easily create, track, and manage work orders, ensuring that nothing falls through the cracks.
G2
