Service-titan vs Field Force Tracker

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Field Force Tracker vs Service-titan

Service-titan vs Field Force Tracker Comparison

Field Force Tracker vs Service-titan Comparison

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3.9/5

Visit Website Service-titan

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Field Force Tracker

3.6/5

Visit Website Field Force Tracker

About Software

Service-titan

ServiceTitan is seen as an enterprise-grade field service management software, a software designed for large businesses. Its robust CRM and marketing automation tools streamline the business, and this feature makes it different from other software. ServiceTitan's mobile app has proven to be beneficial for technicians in many ways such as real-time updates, which improve on-field work. It has a special analytics and reporting system, which makes data-driven decisions possible. ServiceTitan provides a reliable... Read more

Field Force Tracker

Real-time tracking, smart scheduling, and automation tools in Field Force Tracker software help businesses work more efficiently, this special feature greatly enhances your business technique. Advanced analytics and reporting features within the same software enable businesses to make smart and data-driven decisions. Field Force Tracker allows sending automatic reminders and alerts, so that tasks are completed on time and customers are updated. This software facilitates fast and easy payment processing. Busi... Read more

Rating Comparisons

Overall

3.9/5

3.6/5

Features

4.3/5

4/5

Customer Support

4.2/5

4.5/5

Pricing Score

3.6/5

4.6/5

Mobile App

3.65/5

Ease of Use

4.1/5

4.5/5

Popularity

3.8/5

4/5

Pros and Cons

Capterra

4.3/5

Pros

Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.
Capterra

Pros

My overall experience is very good like support team management or software very nice simple effective to improve business efficiency.My overall experience is very good like support team management or software very nice simple effective to improve business efficiency.
Capterra

Cons

There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.
Capterra

Cons

The ability to track and response rate associated with this app are great. Easy to interact with the team.
Capterra

GetApp

4.3/5

Pros

Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
GetApp

Pros

My overall experience is very good like support team management or software very nice simple effective to improve business efficiency.
GetApp

Cons

Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
GetApp

Cons

Sometimes customers do not get invoices and they go into spam.
GetApp

Software Advice

4.3/5

Pros

The scheduling and dispatching board and screens are easy to navigate and very helpful.
Software Advice

Pros

Invoice and contract tracking has put the company record accurate, Inventory tracking and employees management is a pro
Software Advice

Cons

Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.
Software Advice

Cons

with such like a software in the company, i don't complain of anything if not appreciating the developers for the best work
Software Advice

4.4/5

3.0/5

Pros

We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.
G2

Pros

Ease of entering your car's odometer reading. You can either photograph it or enter it manually, and also check a box that auto-fills the number for each trip start.
G2

Cons

Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.
G2

Cons