Service-titan vs Field Force Tracker

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Field Force Tracker vs Service-titan

Service-titan vs Field Force Tracker Comparison

Field Force Tracker vs Service-titan Comparison

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3.9/5

Visit Website Service-titan

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Field Force Tracker

3.6/5

Visit Website Field Force Tracker

About Software

Service-titan

ServiceTitan includes industry best practices to assist you in streamlining operations, increasing sales, delivering a better customer experience, lowering expenses, and managing your business more efficiently. it is used by the top service companies in the globe and is trusted by over 100,000 professionals. servicetitan is a robust yet user-friendly platform that combines scheduling, dispatch, billing, sales, marketing, reporting, and more in a mobile environment. it made field services business operatio... Read more

Field Force Tracker

Field Force Tracker is a cloud-based solution for efficient field service management, offering a comprehensive array of tools to oversee customers, vendors, and staff. It covers job scheduling and dispatch, contract and warranty management, equipment maintenance, time tracking, invoicing, accounting, reporting, and more. With native apps available for both iOS and Android, field employees can seamlessly update job statuses, submit timesheets, and generate invoices while out in the field. One of the stando... Read more

Rating Comparisons

Overall

3.9/5

3.6/5

Features

4.3/5

4/5

Customer Support

4.2/5

4.5/5

Pricing Score

3.6/5

4.6/5

Mobile App

3.65/5

Ease of Use

4.1/5

4.5/5

Popularity

3.8/5

4/5

Pros and Cons

Capterra

4.3/5

Pros

Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.
Capterra

Pros

My overall experience is very good like support team management or software very nice simple effective to improve business efficiency.My overall experience is very good like support team management or software very nice simple effective to improve business efficiency.
Capterra

Cons

There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.
Capterra

Cons

The ability to track and response rate associated with this app are great. Easy to interact with the team.
Capterra

GetApp

4.3/5

Pros

Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
GetApp

Pros

My overall experience is very good like support team management or software very nice simple effective to improve business efficiency.
GetApp

Cons

Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
GetApp

Cons

Sometimes customers do not get invoices and they go into spam.
GetApp

Software Advice

4.3/5

Pros

The scheduling and dispatching board and screens are easy to navigate and very helpful.
Software Advice

Pros

Invoice and contract tracking has put the company record accurate, Inventory tracking and employees management is a pro
Software Advice

Cons

Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.
Software Advice

Cons

with such like a software in the company, i don't complain of anything if not appreciating the developers for the best work
Software Advice

4.4/5

3.0/5

Pros

We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.
G2

Pros

Ease of entering your car's odometer reading. You can either photograph it or enter it manually, and also check a box that auto-fills the number for each trip start.
G2

Cons

Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.
G2

Cons