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Service-titan vs EyeOnTask

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EyeOnTask vs Service-titan

Service-titan vs EyeOnTask Comparison

EyeOnTask vs Service-titan Comparison

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About Software

Service-titan
ServiceTitan is seen as an enterprise-grade field service management software, a software designed for large businesses. Its robust CRM and marketing automation tools streamline the business, and this feature makes it different from other software. ServiceTitan's mobile app has proven to be beneficial for technicians in many ways such as real-time updates, which improve on-field work. It has a special analytics and reporting system, which makes data-driven decisions possible. ServiceTitan provides a reliable... Read more
EyeOnTask
EyeOnTask field service management software is designed on cutting-edge technology. This software provides its services in various fields across the world. Its special feature is that this software is available in many languages ​​and provides the special facility to use it in the local language of any country. Along with being multilingual, there is a facility of easy to operate mobile applications for the convenience of the technician. EyeOnTask is a cloud-based software, which proves to be very benefi... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pricing Score
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.65/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.75/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Popularity
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
Pros

Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.

Capterra
Pros

It's easy to use and has the functionality we require. Migrating from another online system was easy and any questions/problems were quickly resolved.

Capterra
Cons

There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.

Capterra
Cons

The product is limited to the discipline and available time of the fieldworkers to complete and update the status of tasks assigned.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
Pros

Love the integration with phone lines, great messaging board with technicians, great marketing tracking.

GetApp
Pros

It has amazing features covering most of the needs of any type of users , it is affordable and will not cost you a fortune like other solutions.

GetApp
Cons

Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.

GetApp
Cons

Every job and associated detail is at the click of a button, no more running out of stock, no more office and field mistakes that cost time and ultimately money.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
Pros

The scheduling and dispatching board and screens are easy to navigate and very helpful.

Software Advice
Pros

With Eye on Task the process of alignment in businesses between different departments within a company has become one of the greatest tools to make business practices more efficient.

Software Advice
Cons

Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.

Software Advice
Cons

Sometimes the data can be too much, which can lead to bottlenecks.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconstar-icon 5.0/5
Pros

We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.

G2
Pros

The way it streamlines intricate processes showcases your team's deep understanding of user needs and industry demands. It's evident that your software will not only make a positive impact on our operations but also set a new standard for excellence in this domain.

G2
Cons

Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.

G2
Cons

No complaints from my side.Thank you once again for your dedication to delivering such an exceptional software solution. It's a testament to your company's commitment to excellence.

G2

Service-titan vs. EyeOnTask Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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