Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.
Capterra
Buildertrend has extensive customization options through the use of custom fields, filters, and views. The system is straight forward to navigate, and never leaves you wondering exactly where you're at in the program.
Capterra
There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.
Capterra
The accounting functions are rather simplistic, and lacking some necessary features to make things work well. Also, the print-outs are not very consistent and sometimes lack pertinent project information such as the job name.
Capterra
Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
GetApp
Great array of tools to use in making the building process methodical, tools like the documents folder for all project drawings and specification are great. The integration with Xero was a big plus.
GetApp
Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
GetApp
Unable to autosave to-do's or the daily log is obnoxious. If you accidentally close out the program you lose all data.
GetApp
The scheduling and dispatching board and screens are easy to navigate and very helpful.
Software Advice
It allows better communication between us, the company, and the customer. This allows the client to know how the work is progressing and for us to make the corrections he wants.
Software Advice
Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.
Software Advice
The cost is somewhat high, but it is still cost-effective to use. It also does not have many integrations with construction applications.
Software Advice
Initial Scheduling, Price Book
Trust Radius
Their team works daily to make improvements based on their clients' requests.
Trust Radius
Quickbooks integration, Emergency Customer service availability
Trust Radius
Provide incentives for Super Users that are helping BuilderTrend acquire new business. Advocates should be their best friend.
Trust Radius
We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.
G2
All the information can be stored in one place. The financial aspect is clear and clean. Homeowners have access to all the information in one place. RFI's are easy to keep track of and keep subvendors on task.
G2
Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.
G2
The constant updates. The selections tab, we are a custom home builder and do not have standard selections for every job so we cannot just auto populate. Also it doesnt print well at all. Edit in excel / word sometime fails and you loose EVRYTHING!
G2
