Service-titan vs BlueFolder

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BlueFolder vs Service-titan

Service-titan vs BlueFolder Comparison

BlueFolder vs Service-titan Comparison

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3.9/5

Visit Website Service-titan

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BlueFolder

4.4/5

Visit Website BlueFolder

About Software

Service-titan

ServiceTitan is seen as an enterprise-grade field service management software, a software designed for large businesses. Its robust CRM and marketing automation tools streamline the business, and this feature makes it different from other software. ServiceTitan's mobile app has proven to be beneficial for technicians in many ways such as real-time updates, which improve on-field work. It has a special analytics and reporting system, which makes data-driven decisions possible. ServiceTitan provides a reliable... Read more

BlueFolder

BlueFolder is a comprehensive field service management software developed specifically for service-based industries that provide home service in the field business sector. BlueFolder allows to schedule work orders, assign tasks, and track them over time, increasing the productivity of team members through this software, and also saving a lot of time. It is possible to easily integrate BlueFolder with many different third-party integration software, making data management simple and accurate. BlueFolder also ... Read more

Rating Comparisons

Overall

3.9/5

4.4/5

Features

4.3/5

3.9/5

Customer Support

4.2/5

4.8/5

Pricing Score

3.6/5

4.5/5

Mobile App

3.65/5

Ease of Use

4.1/5

4.7/5

Popularity

3.8/5

4.3/5

Pros and Cons

Capterra

4.3/5

4.7/5

Pros

Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.
Capterra

Pros

Great FSM platform for our business as well as many of our industry partners.
Capterra

Cons

There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.
Capterra

Cons

Software is a little bulky and takes time to learn, but other than that it is great.
Capterra

GetApp

4.3/5

4.7/5

Pros

Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
GetApp

Pros

The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.
GetApp

Cons

Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
GetApp

Cons

Many of which are completely missing from similar software.
GetApp

Software Advice

4.3/5

4.7/5

Pros

The scheduling and dispatching board and screens are easy to navigate and very helpful.
Software Advice

Pros

The flow of a work order, from quote, to executed work order an scheduling, to completion of work order with a signature feature, to batching work orders to Quickbooks.
Software Advice

Cons

Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.
Software Advice

Cons

Lacking a Drag and Drop feature and project management.
Software Advice

4.4/5

4.3/5

Pros

We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.
G2

Pros

The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.
G2

Cons

Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.
G2

Cons