Service-max vs Workever

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Workever vs Service-max

Service-max vs Workever Comparison

Workever vs Service-max Comparison

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3.8/5

Visit Website Service-max

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Workever

3.6/5

Visit Website Workever

About Software

Service-max

Servicemax is one of the best field service management software. it has over 50 technicians who provide flawless field service, and they optimise every aspect of their end-to-end field service operations, including: workforce optimisation, advanced scheduling & dispatch, parts logistics, inventory & depot repair, installed base, entitlements & real-time communication. The goal of Servicemax is to provide customers with asset-centric field service management software that enables them to keep the world go... Read more

Workever

Workever is a field service and job management software that helps organizations in managing dispatch operations, client relations, and administrative tasks. Users can import customer data into the system, such as site addresses, contact information, or critical notes, and then allocate jobs to field agents using the drag-and-drop functionality. Businesses can use Workever to filter task details by status, priority, customer ID, date range, assigned field worker, or job type. Users can also export files i... Read more

Rating Comparisons

Overall

3.8/5

3.6/5

Features

3.9/5

4.2/5

Customer Support

4.1/5

4.7/5

Pricing Score

3.8/5

4.5/5

Mobile App

3.5/5

Ease of Use

4/5

4.5/5

Popularity

3.7/5

Pros and Cons

Capterra

4.2/5

4.5/5

Pros

So powerful for Field Service Engineers. Tons of flexibility and they utilize the app all the time.
Capterra

Pros

Great app for those businesses who want to be organised and provide a professional service to their customers.
Capterra

Cons

ServiceMax configuration needs some type of versioning or configuration tracking.
Capterra

Cons

Not being able to capture PO at any stage except on Job.
Capterra

GetApp

4.2/5

4.5/5

Pros

Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians.
GetApp

Pros

Brilliant software which changes your life and the way you work.
GetApp

Cons

The only real negative point to Servicemax is the resource hunger.
GetApp

Cons

This is difficult when trying to compare time-keeping clocks with tasks.
GetApp

3.7/5

4.0/5

Pros

It is easy to use and can be downloaded on a tablet, phone or laptop. It is also easy to integrate into other 3rd party applications.
G2

Pros

Worker is very easy to learn and use, the system is great to navigate and looks good
G2

Cons

If you have poor network service, you will experience sync issues
G2

Cons

Sometimes Worker takes a while to load and jobs don't always update on the schedule straight away without you having to reload the page, which is understandable but just something to be aware of if multiple jobs are being booked and moved at the same time
G2