Service-max vs Workever

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Workever vs Service-max

Service-max vs Workever Comparison

Workever vs Service-max Comparison

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3.8/5

Visit Website Service-max

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Workever

3.6/5

Visit Website Workever

About Software

Service-max

ServiceMax is a high-end field service management software designed for complex business operations. Its specialty is that its advanced scheduling system and resource optimization tools make the work of technicians easier and better. The specialty of ServiceMax is predictive maintenance, which has proved to be very helpful in reducing service interruptions and increasing uptime. The features of ServiceMax mobile applications are very easy to operate. This software mainly provides its services in areas like m... Read more

Workever

Workever is known for managing work orders well. The special job scheduling feature of this software has proved to be very helpful in efficiently scheduling and assigning tasks to field businesses and their field employees. It can manage field operations properly through a drag-and-drop calendar. It provides important tools like digital forms and reporting, which allows field employees to fill out on-site forms and upload them to the system instantly. This software helps businesses to perform processes like ... Read more

Rating Comparisons

Overall

3.8/5

3.6/5

Features

3.9/5

4.2/5

Customer Support

4.1/5

4.7/5

Pricing Score

3.8/5

4.5/5

Mobile App

3.5/5

Ease of Use

4/5

4.5/5

Popularity

3.7/5

Pros and Cons

Capterra

4.2/5

4.5/5

Pros

So powerful for Field Service Engineers. Tons of flexibility and they utilize the app all the time.
Capterra

Pros

Great app for those businesses who want to be organised and provide a professional service to their customers.
Capterra

Cons

ServiceMax configuration needs some type of versioning or configuration tracking.
Capterra

Cons

Not being able to capture PO at any stage except on Job.
Capterra

GetApp

4.2/5

4.5/5

Pros

Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians.
GetApp

Pros

Brilliant software which changes your life and the way you work.
GetApp

Cons

The only real negative point to Servicemax is the resource hunger.
GetApp

Cons

This is difficult when trying to compare time-keeping clocks with tasks.
GetApp

3.7/5

4.0/5

Pros

It is easy to use and can be downloaded on a tablet, phone or laptop. It is also easy to integrate into other 3rd party applications.
G2

Pros

Worker is very easy to learn and use, the system is great to navigate and looks good
G2

Cons

If you have poor network service, you will experience sync issues
G2

Cons

Sometimes Worker takes a while to load and jobs don't always update on the schedule straight away without you having to reload the page, which is understandable but just something to be aware of if multiple jobs are being booked and moved at the same time
G2