So powerful for Field Service Engineers. Tons of flexibility and they utilize the app all the time.
Capterra
The ability to automate many of our daily tasks and customer touch points.
Capterra
ServiceMax configuration needs some type of versioning or configuration tracking.
Capterra
I really wish we had found Thermogrid sooner.
Capterra
Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians.
GetApp
This will be VERY important to our company as we grow. Also the awesome amount of support that we have from the people behind the scenes.
GetApp
The only real negative point to Servicemax is the resource hunger.
GetApp
We followed the recommendations and loaded a huge library or parts only to discover that made finding the ones most usd here difficult and error prone. Most frustrating was service and training.
GetApp
So powerful for our Field Service Engineers. Tons of flexibility and they utilize the app all the time.
Software Advice
It works great when you have service it is easy to use and learn even if your not a computer tech person.
Software Advice
We had multiple issues with the dispatch console which have led to periods of downtime
Software Advice
Drop boxes disappear and are under laying When you go back in calendar two weeks it doesn’t stay there after you exit out of a call.
Software Advice
