So powerful for Field Service Engineers. Tons of flexibility and they utilize the app all the time.
Capterra
Skedulo has enabled us to scale, control and communicate with our team in an efficient and professional manner. Its ease of use continues to impress us even after 4 years and their mission for continuous improvement means the app is always being enhanced.
Capterra
ServiceMax configuration needs some type of versioning or configuration tracking.
Capterra
Nothing, the software fulfils all we need from it.
Capterra
Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians.
GetApp
One of the best applications to use from a mobile perspective as they have made it real simple, fast, reliable and no breakage during work on the mobile application. Their customer support is great.
GetApp
The only real negative point to Servicemax is the resource hunger.
GetApp
They need to make few updates from time to time on the maps therefore it is an issue.
GetApp
So powerful for our Field Service Engineers. Tons of flexibility and they utilize the app all the time.
Software Advice
One of the best applications to use from a mobile perspective as they have made it real simple, fast, reliable and no breakage during work on the mobile application. Their customer support is great.
Software Advice
We had multiple issues with the dispatch console which have led to periods of downtime
Software Advice
They need to make few updates from time to time on the maps therefore it is an issue.
Software Advice
Drastically expanding the time it takes to perform essential job functions
Trust Radius
Provides enough tabs to get all the information to our phlebotomists.
Trust Radius
ServiceMax developers could benefit from having, at a minimum, a surface level understanding of the limitations of object oriented programming
Trust Radius
It would be nice to have a way to communicate directly through the app. Like a live chat option open from us to our phlebotomist Skedulo users.
Trust Radius
It is easy to use and can be downloaded on a tablet, phone or laptop. It is also easy to integrate into other 3rd party applications.
G2
The tool for marking days complete is simple but if there was a reminder notification to mark when you start a job that would be helpful.
G2
If you have poor network service, you will experience sync issues
G2
I wish that the notifications for new jobs would be in chronological date order. Randomness is difficult. I also wonder if there is a way to approve jobs for the entire year. Having jobs sitting in notifications and not populating on your calendar makes it easy to miss something which could be catastrophic for business.
G2
