Service-max vs Skedulo

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Skedulo vs Service-max

Service-max vs Skedulo Comparison

Skedulo vs Service-max Comparison

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3.8/5

Visit Website Service-max

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Skedulo

3.6/5

Visit Website Skedulo

About Software

Service-max

Servicemax is one of the best field service management software. it has over 50 technicians who provide flawless field service, and they optimise every aspect of their end-to-end field service operations, including: workforce optimisation, advanced scheduling & dispatch, parts logistics, inventory & depot repair, installed base, entitlements & real-time communication. The goal of Servicemax is to provide customers with asset-centric field service management software that enables them to keep the world go... Read more

Skedulo

Skedulo constructs deskless efficiency software for the 80% of global workers who don't work in a traditional office setting. From representatives in fixed location facilities to mobile field workers on the cutting edge, deskless workers number 2.7 billion worldwide. DHL, Sunrun, The American Red Cross and hundreds of other organisations have utilised Skedulo's Deskless Efficiency Cloud to book over 35M appointments worldwide. Skedulo offers undertaking grade software-as-a-service (Saas) representative bo... Read more

Rating Comparisons

Overall

3.8/5

3.6/5

Features

3.9/5

4.3/5

Customer Support

4.1/5

4.3/5

Pricing Score

3.8/5

4.7/5

Mobile App

3.5/5

Ease of Use

4/5

4.3/5

Popularity

3.7/5

4.1/5

Pros and Cons

Capterra

4.2/5

4.4/5

Pros

So powerful for Field Service Engineers. Tons of flexibility and they utilize the app all the time.
Capterra

Pros

Skedulo has enabled us to scale, control and communicate with our team in an efficient and professional manner. Its ease of use continues to impress us even after 4 years and their mission for continuous improvement means the app is always being enhanced.
Capterra

Cons

ServiceMax configuration needs some type of versioning or configuration tracking.
Capterra

Cons

Nothing, the software fulfils all we need from it.
Capterra

GetApp

4.2/5

4.4/5

Pros

Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians.
GetApp

Pros

One of the best applications to use from a mobile perspective as they have made it real simple, fast, reliable and no breakage during work on the mobile application. Their customer support is great.
GetApp

Cons

The only real negative point to Servicemax is the resource hunger.
GetApp

Cons

They need to make few updates from time to time on the maps therefore it is an issue.
GetApp

Software Advice

4.2/5

4.4/5

Pros

So powerful for our Field Service Engineers. Tons of flexibility and they utilize the app all the time.
Software Advice

Pros

One of the best applications to use from a mobile perspective as they have made it real simple, fast, reliable and no breakage during work on the mobile application. Their customer support is great.
Software Advice

Cons

We had multiple issues with the dispatch console which have led to periods of downtime
Software Advice

Cons

They need to make few updates from time to time on the maps therefore it is an issue.
Software Advice

Trust Radius

2.5/5

4.0/5

Pros

Drastically expanding the time it takes to perform essential job functions
Trust Radius

Pros

Provides enough tabs to get all the information to our phlebotomists.
Trust Radius

Cons

ServiceMax developers could benefit from having, at a minimum, a surface level understanding of the limitations of object oriented programming
Trust Radius

Cons

It would be nice to have a way to communicate directly through the app. Like a live chat option open from us to our phlebotomist Skedulo users.
Trust Radius

3.7/5

4.1/5

Pros

It is easy to use and can be downloaded on a tablet, phone or laptop. It is also easy to integrate into other 3rd party applications.
G2

Pros

The tool for marking days complete is simple but if there was a reminder notification to mark when you start a job that would be helpful.
G2

Cons

If you have poor network service, you will experience sync issues
G2

Cons

I wish that the notifications for new jobs would be in chronological date order. Randomness is difficult. I also wonder if there is a way to approve jobs for the entire year. Having jobs sitting in notifications and not populating on your calendar makes it easy to miss something which could be catastrophic for business.
G2