Service-max vs SAWIN

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SAWIN vs Service-max

Service-max vs SAWIN Comparison

SAWIN vs Service-max Comparison

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3.8/5

Visit Website Service-max

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SAWIN

3.84/5

Visit Website SAWIN

About Software

Service-max

ServiceMax is a high-end field service management software designed for complex business operations. Its specialty is that its advanced scheduling system and resource optimization tools make the work of technicians easier and better. The specialty of ServiceMax is predictive maintenance, which has proved to be very helpful in reducing service interruptions and increasing uptime. The features of ServiceMax mobile applications are very easy to operate. This software mainly provides its services in areas like m... Read more

SAWIN

SAWIN Pro is an all-in-one field service management software with features like CRM, service dispatch, accounting, etc. The software is used by various industries like home services, industrial services, and specialty services. Most of the businessmen use this software so that all their field work can be completed without any error. This software provides very satisfactory features for field customers. The process of online billing and sending invoices after the completion of the work maintains transparency ... Read more

Rating Comparisons

Overall

3.8/5

3.84/5

Features

3.9/5

2.3/5

Customer Support

4.1/5

4.2/5

Pricing Score

3.8/5

4.4/5

Mobile App

3.5/5

Ease of Use

4/5

4.3/5

Popularity

3.7/5

4.0/5

Pros and Cons

Capterra

4.2/5

4.4/5

Pros

So powerful for Field Service Engineers. Tons of flexibility and they utilize the app all the time.
Capterra

Pros

The functions of being a dispatching and accounting system just works. Nothing really fancy but work well for what it is.
Capterra

Cons

ServiceMax configuration needs some type of versioning or configuration tracking.
Capterra

Cons

Lack of reports or being able to be reactive to changes. Everything costs more money is custom. You want to know how much each individual tech made each week or month that will be x amount of money to program that. Those sorts of responses to what should be basic functions are not there. Also a lot of downtime issues and lack of support. Very slow Response times.
Capterra

GetApp

4.2/5

4.4/5

Pros

Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians.
GetApp

Pros

It has a solution for the following parts of our business. Dispatch, accounting, AP, AR,GL, Inventory, Job Cost, paperless invoicing, web mobile tech application, payroll, customer notification system, customer web portal.
GetApp

Cons

The only real negative point to Servicemax is the resource hunger.
GetApp

Cons

We have been using this software for 20 years. We have no complaints.
GetApp

Software Advice

4.2/5

4.4/5

Pros

So powerful for our Field Service Engineers. Tons of flexibility and they utilize the app all the time.
Software Advice

Pros

It has a solution for the following parts of our business. Dispatch, accounting, AP, AR,GL, Inventory, Job Cost, paperless invoicing, web mobile tech application, payroll, customer notification system, customer web portal.
Software Advice

Cons

We had multiple issues with the dispatch console which have led to periods of downtime
Software Advice

Cons

We have been using this software for 20 years. We have no complaints.
Software Advice

3.7/5

3.8/5

Pros

It is easy to use and can be downloaded on a tablet, phone or laptop. It is also easy to integrate into other 3rd party applications.
G2

Pros

The software has made progress in its 3.0 version promptly addressing bugs and issues. It requires some effort to locate account information it also offers a range of features and is easy to learn.
G2

Cons

If you have poor network service, you will experience sync issues
G2

Cons

It does require an expert user to resolve any problems. It may not cater to every businesss requirements. Relying on external references for understanding its functionality poses challenges.
G2