Home >

Service-max vs Payzerware

Home >

Payzerware vs Service-max

Service-max vs Payzerware Comparison

Payzerware vs Service-max Comparison

Change
Change

About Software

Service-max
Servicemax is one of the best field service management software. it has over 50 technicians who provide flawless field service, and they optimise every aspect of their end-to-end field service operations, including: workforce optimisation, advanced scheduling & dispatch, parts logistics, inventory & depot repair, installed base, entitlements & real-time communication. The goal of Servicemax is to provide customers with asset-centric field service management software that enables them to keep the world go... Read more
Payzerware
Payzerware is a cloud-based work the management SaaS, offering on the web and versatile admittance to support organizations. Office tasks are upheld by an underlying client relationship the executives (CRM) framework for bringing together client contacts and administration narratives. Inbound calls and service requests can be taken care of with dispatch capacities upheld by intuitive, schedule based professional planning. Programmed updates ready specialists to booked work arrangements while telling clients ... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
Features
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pricing Score
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
Ease of Use
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Popularity
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pros

So powerful for Field Service Engineers. Tons of flexibility and they utilize the app all the time.

Capterra
Pros

The software is very user friendly making it easy to input cards, see payments, give credit etc. Our money is in the bank the next day . Our customers love being able to go on our site and make payments from home. Payzer has top notch customer service !

Capterra
Cons

ServiceMax configuration needs some type of versioning or configuration tracking.

Capterra
Cons

Our techs seem to have issues swiping cards they mostly have to enter them manually. It would be nice if this worked better.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pros

Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians.

GetApp
Pros

The on boarding experience has been great. Very friendly knowledgeable people always willing to help with anything.

GetApp
Cons

The only real negative point to Servicemax is the resource hunger.

GetApp
Cons

Too many random sync errors to QuickBooks, which requires manually changing up the payment memo in some form to in order for Payzer to make another sync attempt.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pros

So powerful for our Field Service Engineers. Tons of flexibility and they utilize the app all the time.

Software Advice
Pros

The product is very easy to learn. It had everything we needed and than some. The data migration went perfect. The entire payzerware team has been there every step of the way and very helpful. The online quick books syncs perfectly.

Software Advice
Cons

We had multiple issues with the dispatch console which have led to periods of downtime

Software Advice
Cons

The Profit Rino flat rate add on package is not near as robust as the program offered from Profit Rhino itself.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

It is easy to use and can be downloaded on a tablet, phone or laptop. It is also easy to integrate into other 3rd party applications.

G2
Pros

Payzerware provides complete business management software including schedule / dispatch, invoicing, sales proposals, and maintenance agreements.

G2
Cons

If you have poor network service, you will experience sync issues

G2
Cons

payzer is good tool for invoicing and maintaining agreement.

G2

Service-max vs. Payzerware Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

Related Comparisons