So powerful for Field Service Engineers. Tons of flexibility and they utilize the app all the time.
Capterra
The customer service, especially [SENSITIVE CONTENT], has been SUPER helpful answering all my questions with promptness and accuracy. Very much appreciated, especially when you're a
Capterra
ServiceMax configuration needs some type of versioning or configuration tracking.
Capterra
Deleting and changing invoices is a pain and when the QB sync screws up with payment it sometimes still says invoiced when it has been paid and there is no way to manually change the status.
Capterra
Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians.
GetApp
For just starting out my business and coming from more expensive software it was the best decision I made to help keep everything organised and flowing. Great choice for any tech to use.
GetApp
The only real negative point to Servicemax is the resource hunger.
GetApp
Software is not working well for us as we have single customers with a lot of individual sites and units to keep up with.
GetApp
So powerful for our Field Service Engineers. Tons of flexibility and they utilize the app all the time.
Software Advice
What I liked most about FieldPulse are the features that it has for the price of using the software. It is very reasonably priced for big companies all the way down to the single person business.
Software Advice
We had multiple issues with the dispatch console which have led to periods of downtime
Software Advice
Wish they had estimating options as well as item/service database features, but after talking to a rep, it looks that they are continually working on it and puts my expectancy on these features at ease knowing that they are improving all the time.
Software Advice
It is easy to use and can be downloaded on a tablet, phone or laptop. It is also easy to integrate into other 3rd party applications.
G2
I love the customization of bid forms for your own company layout. I also like the ease of creating proposals and how easy it is to reorganise or edit them. The template creator makes putting together big quotes less time consuming. This software is definitely helping our productivity!
G2
If you have poor network service, you will experience sync issues
G2
The biggest drawback for me, as an estimator, is the Line Items catalogue. Every single different line item I create has to be catalogued which ends up creating a huge catalogue of very similar line items. You should be able to create a line item from a standard line item in the catalogue and just make small changes to fit your proposal needs without having to save every little difference.
G2
