Service-max vs FieldInsight

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FieldInsight vs Service-max

Service-max vs FieldInsight Comparison

FieldInsight vs Service-max Comparison

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3.8/5

Visit Website Service-max

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FieldInsight

3.7/5

Visit Website FieldInsight

About Software

Service-max

ServiceMax is a high-end field service management software designed for complex business operations. Its specialty is that its advanced scheduling system and resource optimization tools make the work of technicians easier and better. The specialty of ServiceMax is predictive maintenance, which has proved to be very helpful in reducing service interruptions and increasing uptime. The features of ServiceMax mobile applications are very easy to operate. This software mainly provides its services in areas like m... Read more

FieldInsight

FieldInsight is a comprehensive field service and job management software designed specifically for HVAC, fire safety, heavy equipment, plumbing, and other service-based industries. The software allows users to easily schedule, assign, and track jobs, thereby increasing team productivity and saving time. The software allows generating accurate and professional bills and invoices, thereby simplifying and speeding up financial processes. The software provides various reports and analytics that give businesses ... Read more

Rating Comparisons

Overall

3.8/5

3.7/5

Features

3.9/5

3.7/5

Customer Support

4.1/5

4.9/5

Pricing Score

3.8/5

4.9/5

Mobile App

3.5/5

Ease of Use

4/5

4.6/5

Popularity

3.7/5

4.3/5

Pros and Cons

Capterra

4.2/5

4.8/5

Pros

So powerful for Field Service Engineers. Tons of flexibility and they utilize the app all the time.
Capterra

Pros

Is overall features but also its configurability.
Capterra

Cons

ServiceMax configuration needs some type of versioning or configuration tracking.
Capterra

Cons

Not enough people benefitting from its use!
Capterra

GetApp

4.2/5

4.8/5

Pros

Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians.
GetApp

Pros

easy layout and customizeable, friendly staff and they don't leave you hanging when asked a question the price doesn't break the bank and they are growing with technology they are constantly make improvement to their products.
GetApp

Cons

The only real negative point to Servicemax is the resource hunger.
GetApp

Cons

They are in another country so the time frame is off but that is not a deal breaker because they have a chat bubble.
GetApp

Software Advice

4.2/5

4.8/5

Pros

So powerful for our Field Service Engineers. Tons of flexibility and they utilize the app all the time.
Software Advice

Pros

The flexibility of the program - when we hit a roadblock fieldinsight team are great at offering a work around or adding as a new implement, offering customisation on a great monthly plan Customer service is awesome asset management.
Software Advice

Cons

We had multiple issues with the dispatch console which have led to periods of downtime
Software Advice

Cons

Only minor things, such as the consistency of where buttons are located or job search function for ongoing jobs/adding a job number to timesheets on mobile versions. Scheduler view is pretty easy and more versatile. Would love if the inventory system could be a bit more sophisticated with incoming and outgoing.
Software Advice