So powerful for Field Service Engineers. Tons of flexibility and they utilize the app all the time.
Capterra
Smooth and the functions are very good to use.easy to contact the client and close if the process is also good.
Capterra
ServiceMax configuration needs some type of versioning or configuration tracking.
Capterra
Sometimes data gets lost due to network problems.
Capterra
Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians.
GetApp
Great features like Re-assign of calls when you can't complete the task, attendance, dashboard calendar like there are many great features.
GetApp
The only real negative point to Servicemax is the resource hunger.
GetApp
Unable to remove unwanted fields. Auto pick based on customer name not functioning.
GetApp
So powerful for our Field Service Engineers. Tons of flexibility and they utilize the app all the time.
Software Advice
Easy to use a good UI small in size anyone can use it. My job is easy but sometimes it's not working.
Software Advice
We had multiple issues with the dispatch console which have led to periods of downtime
Software Advice
Sometimes data gets lost due to network problems.
Software Advice
It is easy to use and can be downloaded on a tablet, phone or laptop. It is also easy to integrate into other 3rd party applications.
G2
Easy to use and configure platform, also the system is well designed and provides custom made solutions
G2
If you have poor network service, you will experience sync issues
G2
Easy to use and configure platform, also the system is well designed and provides custom made solutions
G2
