So powerful for Field Service Engineers. Tons of flexibility and they utilize the app all the time.
Capterra
Over all simple to use and I like that it syncs instantly
Capterra
ServiceMax configuration needs some type of versioning or configuration tracking.
Capterra
The fact that I can’t look up a job by typing in the job number. I must type in the assigned w#. In order to find that I must scroll through 100+jobs to find it
Capterra
Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians.
GetApp
Ease of use. It works well. The system captures what we require
GetApp
The only real negative point to Servicemax is the resource hunger.
GetApp
A few glitches once and awhile but overall pretty good
GetApp
It is easy to use and can be downloaded on a tablet, phone or laptop. It is also easy to integrate into other 3rd party applications.
G2
FieldEquip's inspection and compliance module is the best. We are using it for almost a year and managing all our safety compliance through this.
G2
If you have poor network service, you will experience sync issues
G2
App needs to add more inbuilt integrations
G2
