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Service-max vs BlueFolder

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BlueFolder vs Service-max

Service-max vs BlueFolder Comparison

BlueFolder vs Service-max Comparison

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About Software

Service-max
ServiceMax is a high-end field service management software designed for complex business operations. Its specialty is that its advanced scheduling system and resource optimization tools make the work of technicians easier and better. The specialty of ServiceMax is predictive maintenance, which has proved to be very helpful in reducing service interruptions and increasing uptime. The features of ServiceMax mobile applications are very easy to operate. This software mainly provides its services in areas like m... Read more
BlueFolder
BlueFolder is a comprehensive field service management software developed specifically for service-based industries that provide home service in the field business sector. BlueFolder allows to schedule work orders, assign tasks, and track them over time, increasing the productivity of team members through this software, and also saving a lot of time. It is possible to easily integrate BlueFolder with many different third-party integration software, making data management simple and accurate. BlueFolder also ... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Features
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pricing Score
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Popularity
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pros

So powerful for Field Service Engineers. Tons of flexibility and they utilize the app all the time.

Capterra
Pros

Great FSM platform for our business as well as many of our industry partners.

Capterra
Cons

ServiceMax configuration needs some type of versioning or configuration tracking.

Capterra
Cons

Software is a little bulky and takes time to learn, but other than that it is great.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pros

Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians.

GetApp
Pros

The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.

GetApp
Cons

The only real negative point to Servicemax is the resource hunger.

GetApp
Cons

Many of which are completely missing from similar software.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pros

So powerful for our Field Service Engineers. Tons of flexibility and they utilize the app all the time.

Software Advice
Pros

The flow of a work order, from quote, to executed work order an scheduling, to completion of work order with a signature feature, to batching work orders to Quickbooks.

Software Advice
Cons

We had multiple issues with the dispatch console which have led to periods of downtime

Software Advice
Cons

Lacking a Drag and Drop feature and project management.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

It is easy to use and can be downloaded on a tablet, phone or laptop. It is also easy to integrate into other 3rd party applications.

G2
Pros

The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.

G2
Cons

If you have poor network service, you will experience sync issues

G2
Cons

Many of which are completely missing from similar software.

G2

Service-max vs. BlueFolder Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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