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Service-max vs BlueFolder

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BlueFolder vs Service-max

Service-max vs BlueFolder Comparison

BlueFolder vs Service-max Comparison

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About Software

Service-max
Servicemax is one of the best field service management software. it has over 50 technicians who provide flawless field service, and they optimise every aspect of their end-to-end field service operations, including: workforce optimisation, advanced scheduling & dispatch, parts logistics, inventory & depot repair, installed base, entitlements & real-time communication. The goal of Servicemax is to provide customers with asset-centric field service management software that enables them to keep the world go... Read more
BlueFolder
Adaptable. Adjustable. Simple. BlueFolder really takes a look at every one of the crates. BlueFolder was worked for field upkeep groups, by genuine field service experts. Customised (and automated) to accommodate your business processes. Each business is unique, and many out-of-the case arrangements simply don't cut it (ditch the square stake with circular openings). With BlueFolder, you can tweak your work requests to work precisely as you anticipate that they should (saving you a lot of time). You will ... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Features
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pricing Score
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Popularity
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pros

So powerful for Field Service Engineers. Tons of flexibility and they utilize the app all the time.

Capterra
Pros

Great FSM platform for our business as well as many of our industry partners.

Capterra
Cons

ServiceMax configuration needs some type of versioning or configuration tracking.

Capterra
Cons

Software is a little bulky and takes time to learn, but other than that it is great.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pros

Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians.

GetApp
Pros

The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.

GetApp
Cons

The only real negative point to Servicemax is the resource hunger.

GetApp
Cons

Many of which are completely missing from similar software.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pros

So powerful for our Field Service Engineers. Tons of flexibility and they utilize the app all the time.

Software Advice
Pros

The flow of a work order, from quote, to executed work order an scheduling, to completion of work order with a signature feature, to batching work orders to Quickbooks.

Software Advice
Cons

We had multiple issues with the dispatch console which have led to periods of downtime

Software Advice
Cons

Lacking a Drag and Drop feature and project management.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

It is easy to use and can be downloaded on a tablet, phone or laptop. It is also easy to integrate into other 3rd party applications.

G2
Pros

The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.

G2
Cons

If you have poor network service, you will experience sync issues

G2
Cons

Many of which are completely missing from similar software.

G2

Service-max vs. BlueFolder Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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