So powerful for Field Service Engineers. Tons of flexibility and they utilize the app all the time.
Capterra
Great FSM platform for our business as well as many of our industry partners.
Capterra
ServiceMax configuration needs some type of versioning or configuration tracking.
Capterra
Software is a little bulky and takes time to learn, but other than that it is great.
Capterra
Everyone at ServiceMax seems to be extremely knowledgeable and always happy to help or find the right person to help. Recently we had the need for tracking specific tools used by our Technicians.
GetApp
The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.
GetApp
The only real negative point to Servicemax is the resource hunger.
GetApp
Many of which are completely missing from similar software.
GetApp
So powerful for our Field Service Engineers. Tons of flexibility and they utilize the app all the time.
Software Advice
The flow of a work order, from quote, to executed work order an scheduling, to completion of work order with a signature feature, to batching work orders to Quickbooks.
Software Advice
We had multiple issues with the dispatch console which have led to periods of downtime
Software Advice
Lacking a Drag and Drop feature and project management.
Software Advice
It is easy to use and can be downloaded on a tablet, phone or laptop. It is also easy to integrate into other 3rd party applications.
G2
The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.
G2
If you have poor network service, you will experience sync issues
G2
Many of which are completely missing from similar software.
G2