Sales-Force vs Workever

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Workever vs Sales-Force

Sales-Force vs Workever Comparison

Workever vs Sales-Force Comparison

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4/5

Visit Website Sales-Force

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Workever

3.6/5

Visit Website Workever

About Software

Sales-Force

Salesforce field service software helps field services teams by providing a connected experience. in addition to elevating employee interactions and exceeding customer expectations, it connects the back office to the field. to make every moment special, engage clients on their preferred digital channel with real-time appointment updates, information about mobile workers, and virtual troubleshooting. with Salesforces’s field service lightning organizations may create work orders, access knowledge articl... Read more

Workever

Workever is a field service and job management software that helps organizations in managing dispatch operations, client relations, and administrative tasks. Users can import customer data into the system, such as site addresses, contact information, or critical notes, and then allocate jobs to field agents using the drag-and-drop functionality. Businesses can use Workever to filter task details by status, priority, customer ID, date range, assigned field worker, or job type. Users can also export files i... Read more

Rating Comparisons

Overall

4/5

3.6/5

Features

4.3/5

4.2/5

Customer Support

4.1/5

4.7/5

Pricing Score

4/5

4.5/5

Mobile App

3.7/5

Ease of Use

4/5

4.5/5

Popularity

4/5

3.7/5

Pros and Cons

Capterra

4.5/5

Pros

Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
Capterra

Pros

Great app for those businesses who want to be organised and provide a professional service to their customers.
Capterra

Cons

We were told that it would take 3 months to build our instance. It has been over 18 months and we continue to pay for a non-functioning product.
Capterra

Cons

Not being able to capture PO at any stage except on Job.
Capterra

GetApp

4.2/5

4.5/5

Pros

Field Service Lighting is by far a great product. It keeps all my files separate and organized.
GetApp

Pros

Brilliant software which changes your life and the way you work.
GetApp

Cons

Customizing the system is difficult without in depth training.
GetApp

Cons

This is difficult when trying to compare time-keeping clocks with tasks.
GetApp

4.1/5

4.0/5

Pros

The intelligent scheduling capabilities of Salesforce Field Service stand out as one of its best features. It takes into account various factors such as technician skills, availability, location, and customer preferences to optimize scheduling and assign the most suitable resource to each job.
G2

Pros

Worker is very easy to learn and use, the system is great to navigate and looks good
G2

Cons

The configuration process in Salesforce Field Service can be quite complex and time-consuming.
G2

Cons

Sometimes Worker takes a while to load and jobs don't always update on the schedule straight away without you having to reload the page, which is understandable but just something to be aware of if multiple jobs are being booked and moved at the same time
G2