Sales-Force vs ServMan

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ServMan vs Sales-Force

Sales-Force vs ServMan Comparison

ServMan vs Sales-Force Comparison

Change

4/5

Visit Website Sales-Force

Change

ServMan

4.04/5

Visit Website ServMan

About Software

Sales-Force

Salesforce is known for its specialized CRM and field service management platform, and it is suitable for all types of small and large businesses. Its Field Service Lightning module provides an integrated platform for technicians and managers. If we talk about other features, automation of scheduling, resource allocation and dispatch is considered to be a special feature of Salesforce. This software is also considered commendable for customer management and sales tracking.... Read more

ServMan

ServMan field service software is commonly referred to as Enterprise Resource Planning (ERP) software, but it is specifically developed to make the operations of field businesses more advanced and dynamic. This software can be customized to suit your business's specific and progressive needs, thereby streamlining your business operations. With the help of features like job scheduling and dispatching, this software allows you to assign the right technician to the right job at the right time. Its special featu... Read more

Rating Comparisons

Overall

4/5

4.04/5

Features

4.3/5

4.0/5

Customer Support

4.1/5

4.4/5

Pricing Score

4/5

3.8/5

Mobile App

3.7/5

Ease of Use

4/5

4.1/5

Popularity

4/5

3.9/5

Pros and Cons

Capterra

4.5/5

4.3/5

Pros

Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
Capterra

Pros

PROGRAM DOES ALOT AS LONG AS YOU UTILIZE SERVMAN. TRYING TO GO BACK AND CHANGE DIFFERENT AREA'S AND TRAIN EXISITING STAFF HAS BEEN VERY TIME CONSUMING.
Capterra

Cons

We were told that it would take 3 months to build our instance. It has been over 18 months and we continue to pay for a non-functioning product.
Capterra

Cons

LEARNING WHAT TO UTILIZE IN SERVMAN TO HELP US IN OUR BUSINESS OPERATIONS. I WISH THE REPORTS WERE MORE USER FRIENDLY SO WE COULD CUSTOMIZE REPORTS TO SHOW EXACTLY WHAT WE WANT ONLY.
Capterra

GetApp

4.2/5

4.3/5

Pros

Field Service Lighting is by far a great product. It keeps all my files separate and organized.
GetApp

Pros

One of the best things that our organization enjoys is the ability to customize the software.
GetApp

Cons

Customizing the system is difficult without in depth training.
GetApp

Cons

It requires way to much mouse use on the back-end. It can slow down and get very clunky, and the mobile app for technicians can fail at syncing often enough to be irritating.
GetApp

Software Advice

4.5/5

4.3/5

Pros

Salesforce helps my work day go by with ease! It keeps me organized and on task! Plus I love how it keeps all my co-workers and I stay on the same page, with each case!
Software Advice

Pros

We like the schedule board and integrated equipment tracking. Both of these functions have improved our efficiency.
Software Advice

Cons

Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint. Salesforce is typically really great!
Software Advice

Cons

The android app is good, but I see areas of improvement in Servman Mobile. Wish it would be more robust relative to connectivity and quicker downloads - especially when pushing w/o's with images. We would love to see a field dispatcher app with the ability to see the schedule board and create W/O's in the field with more details.
Software Advice

4.1/5

5.0/5

Pros

The intelligent scheduling capabilities of Salesforce Field Service stand out as one of its best features. It takes into account various factors such as technician skills, availability, location, and customer preferences to optimize scheduling and assign the most suitable resource to each job.
G2

Pros