Sales-Force vs RazorSync

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RazorSync vs Sales-Force

Sales-Force vs RazorSync Comparison

RazorSync vs Sales-Force Comparison

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4/5

Visit Website Sales-Force

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RazorSync

4.1/5

Visit Website RazorSync

About Software

Sales-Force

Salesforce is known for its specialized CRM and field service management platform, and it is suitable for all types of small and large businesses. Its Field Service Lightning module provides an integrated platform for technicians and managers. If we talk about other features, automation of scheduling, resource allocation and dispatch is considered to be a special feature of Salesforce. This software is also considered commendable for customer management and sales tracking.... Read more

RazorSync

RazorSync allows field service business owners to plan and manage field jobs, create on spot estimations and quotations, streamline payment processes, and make field work more manageable. With RazorSync, users can reduce manual billing and invoicing cycles, implore customer satisfaction, which eventually leads to earning more business revenue. With an intuitive mobile application, RazorSync, a cloud-based field service software offers field business management, customer request management, dispatching an... Read more

Rating Comparisons

Overall

4/5

4.1/5

Features

4.3/5

4.2/5

Customer Support

4.1/5

4.5/5

Pricing Score

4/5

4.3/5

Mobile App

3.7/5

3.9/5

Ease of Use

4/5

4.1/5

Popularity

4/5

Pros and Cons

Capterra

4.5/5

4.3/5

Pros

Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
Capterra

Pros

Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.
Capterra

Cons

We were told that it would take 3 months to build our instance. It has been over 18 months and we continue to pay for a non-functioning product.
Capterra

Cons

The software does NOT work with QuickBooks as we were lead to believe which was the biggest factor for us when we decided to purchase.
Capterra

GetApp

4.2/5

4.3/5

Pros

Field Service Lighting is by far a great product. It keeps all my files separate and organized.
GetApp

Pros

Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.
GetApp

Cons

Customizing the system is difficult without in depth training.
GetApp

Cons

Some simple things such as multiple emails being sent a quote at the same time is frustrating.
GetApp

Software Advice

4.5/5

4.3/5

Pros

Salesforce helps my work day go by with ease! It keeps me organized and on task! Plus I love how it keeps all my co-workers and I stay on the same page, with each case!
Software Advice

Pros

Comprehensive CRM package at a reasonable price.
Software Advice

Cons

Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint. Salesforce is typically really great!
Software Advice

Cons

Not easy to customize, some aspects are stilted, different platform versions are inconsistent.
Software Advice

4.1/5

1.7/5

Pros

The intelligent scheduling capabilities of Salesforce Field Service stand out as one of its best features. It takes into account various factors such as technician skills, availability, location, and customer preferences to optimize scheduling and assign the most suitable resource to each job.
G2

Pros

The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue.
G2

Cons