Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
Capterra
The software is very user friendly making it easy to input cards, see payments, give credit etc. Our money is in the bank the next day . Our customers love being able to go on our site and make payments from home. Payzer has top notch customer service !
Capterra
We were told that it would take 3 months to build our instance. It has been over 18 months and we continue to pay for a non-functioning product.
Capterra
Our techs seem to have issues swiping cards they mostly have to enter them manually. It would be nice if this worked better.
Capterra
Field Service Lighting is by far a great product. It keeps all my files separate and organized.
GetApp
The on boarding experience has been great. Very friendly knowledgeable people always willing to help with anything.
GetApp
Customizing the system is difficult without in depth training.
GetApp
Too many random sync errors to QuickBooks, which requires manually changing up the payment memo in some form to in order for Payzer to make another sync attempt.
GetApp
Salesforce helps my work day go by with ease! It keeps me organized and on task! Plus I love how it keeps all my co-workers and I stay on the same page, with each case!
Software Advice
The product is very easy to learn. It had everything we needed and than some. The data migration went perfect. The entire payzerware team has been there every step of the way and very helpful. The online quick books syncs perfectly.
Software Advice
Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint. Salesforce is typically really great!
Software Advice
The Profit Rino flat rate add on package is not near as robust as the program offered from Profit Rhino itself.
Software Advice
The intelligent scheduling capabilities of Salesforce Field Service stand out as one of its best features. It takes into account various factors such as technician skills, availability, location, and customer preferences to optimize scheduling and assign the most suitable resource to each job.
G2
Payzerware provides complete business management software including schedule / dispatch, invoicing, sales proposals, and maintenance agreements.
G2
The configuration process in Salesforce Field Service can be quite complex and time-consuming.
G2
payzer is good tool for invoicing and maintaining agreement.
G2