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Sales-Force vs GeoOp

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GeoOp vs Sales-Force

Sales-Force vs GeoOp Comparison

GeoOp vs Sales-Force Comparison

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About Software

Sales-Force
Salesforce field service software helps field services teams by providing a connected experience. in addition to elevating employee interactions and exceeding customer expectations, it connects the back office to the field. to make every moment special, engage clients on their preferred digital channel with real-time appointment updates, information about mobile workers, and virtual troubleshooting. with Salesforces’s field service lightning organizations may create work orders, access knowledge articl... Read more
GeoOp
GeoOp is a job management solution developed for helping small firms in the industries and services industry in simplifying everyday duties, saving time, and organizing their operations. It's a complete tool set that you can use from your phone to help you land more jobs and get paid faster. With GeoOp, you can assign work, fill out timesheets, develop custom forms, simply manage your staff schedules, make quotations and invoices, integrate your accounting tools, and much more.... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.4/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pricing Score
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
Ease of Use
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
Popularity
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
Pros

Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.

Capterra
Pros

Being paperless is a great selling point for our customers with real time reporting and easy access to our scheduling it gives the customer comfort in knowing that they can see real time progress.

Capterra
Cons

We were told that it would take 3 months to build our instance. It has been over 18 months and we continue to pay for a non-functioning product.

Capterra
Cons

The only problems we have had is with staff not being trained properly to use all the features.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
Pros

Field Service Lighting is by far a great product. It keeps all my files separate and organized.

GetApp
Pros

This is a great app for booking and client management and works really well with invoicing integration. Heaps of awesome features, would definitely recommend.

GetApp
Cons

Customizing the system is difficult without in depth training.

GetApp
Cons

On site information can be overwritten or falsified because the timer is manually started.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
Pros

Salesforce helps my work day go by with ease! It keeps me organized and on task! Plus I love how it keeps all my co-workers and I stay on the same page, with each case!

Software Advice
Pros

Customer detail provision, Timesheet report Audio feature

Software Advice
Cons

Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint. Salesforce is typically really great!

Software Advice
Cons

It's buggy and has loads of problems, says it saves when I haven't, constantly freezing, kicking you out, and the customer service is hopeless and unhelpful.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

The intelligent scheduling capabilities of Salesforce Field Service stand out as one of its best features. It takes into account various factors such as technician skills, availability, location, and customer preferences to optimize scheduling and assign the most suitable resource to each job.

G2
Pros

Really easy to import customers from accounting software or adding them manually. Job & staff planning is simple and can be made recurring indefinitely unlike most CSM software.

G2
Cons

The configuration process in Salesforce Field Service can be quite complex and time-consuming.

G2
Cons

Price is rather high but then you get what you pay for

G2

Sales-Force vs. GeoOp Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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