Sales-Force vs GeoOp

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GeoOp vs Sales-Force

Sales-Force vs GeoOp Comparison

GeoOp vs Sales-Force Comparison

Change

4/5

Visit Website Sales-Force

Change

GeoOp

3.8/5

Visit Website GeoOp

About Software

Sales-Force

Salesforce is known for its specialized CRM and field service management platform, and it is suitable for all types of small and large businesses. Its Field Service Lightning module provides an integrated platform for technicians and managers. If we talk about other features, automation of scheduling, resource allocation and dispatch is considered to be a special feature of Salesforce. This software is also considered commendable for customer management and sales tracking.... Read more

GeoOp

GeoOp Software is a powerful upgrade for the field service business, specially designed for companies providing home service. It has been created with the aim of providing better service to the customers so that there is ease in reporting the work given to the technician in the field. The facility of assigning jobs to tracking them through GeoOp is present in the software. Its features have been designed to reduce paperwork completely. All the problems faced by a technician while working in the field can be ... Read more

Rating Comparisons

Overall

4/5

3.8/5

Features

4.3/5

3.4/5

Customer Support

4.1/5

4.3/5

Pricing Score

4/5

Mobile App

3.7/5

Ease of Use

4/5

4.1/5

Popularity

4/5

3.8/5

Pros and Cons

Capterra

4.5/5

4.1/5

Pros

Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
Capterra

Pros

Being paperless is a great selling point for our customers with real time reporting and easy access to our scheduling it gives the customer comfort in knowing that they can see real time progress.
Capterra

Cons

We were told that it would take 3 months to build our instance. It has been over 18 months and we continue to pay for a non-functioning product.
Capterra

Cons

The only problems we have had is with staff not being trained properly to use all the features.
Capterra

GetApp

4.2/5

4.1/5

Pros

Field Service Lighting is by far a great product. It keeps all my files separate and organized.
GetApp

Pros

This is a great app for booking and client management and works really well with invoicing integration. Heaps of awesome features, would definitely recommend.
GetApp

Cons

Customizing the system is difficult without in depth training.
GetApp

Cons

On site information can be overwritten or falsified because the timer is manually started.
GetApp

Software Advice

4.5/5

4.1/5

Pros

Salesforce helps my work day go by with ease! It keeps me organized and on task! Plus I love how it keeps all my co-workers and I stay on the same page, with each case!
Software Advice

Pros

Customer detail provision, Timesheet report Audio feature
Software Advice

Cons

Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint. Salesforce is typically really great!
Software Advice

Cons

It's buggy and has loads of problems, says it saves when I haven't, constantly freezing, kicking you out, and the customer service is hopeless and unhelpful.
Software Advice

4.1/5

4.8/5

Pros

The intelligent scheduling capabilities of Salesforce Field Service stand out as one of its best features. It takes into account various factors such as technician skills, availability, location, and customer preferences to optimize scheduling and assign the most suitable resource to each job.
G2

Pros

Really easy to import customers from accounting software or adding them manually. Job & staff planning is simple and can be made recurring indefinitely unlike most CSM software.
G2

Cons