Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
Capterra
Smooth and the functions are very good to use.easy to contact the client and close if the process is also good.
Capterra
We were told that it would take 3 months to build our instance. It has been over 18 months and we continue to pay for a non-functioning product.
Capterra
Sometimes data gets lost due to network problems.
Capterra
Field Service Lighting is by far a great product. It keeps all my files separate and organized.
GetApp
Great features like Re-assign of calls when you can't complete the task, attendance, dashboard calendar like there are many great features.
GetApp
Customizing the system is difficult without in depth training.
GetApp
Unable to remove unwanted fields. Auto pick based on customer name not functioning.
GetApp
Salesforce helps my work day go by with ease! It keeps me organized and on task! Plus I love how it keeps all my co-workers and I stay on the same page, with each case!
Software Advice
Easy to use a good UI small in size anyone can use it. My job is easy but sometimes it's not working.
Software Advice
Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint. Salesforce is typically really great!
Software Advice
Sometimes data gets lost due to network problems.
Software Advice
The intelligent scheduling capabilities of Salesforce Field Service stand out as one of its best features. It takes into account various factors such as technician skills, availability, location, and customer preferences to optimize scheduling and assign the most suitable resource to each job.
G2
Easy to use and configure platform, also the system is well designed and provides custom made solutions
G2
The configuration process in Salesforce Field Service can be quite complex and time-consuming.
G2
Easy to use and configure platform, also the system is well designed and provides custom made solutions
G2
