Sales-Force vs FieldConnect

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FieldConnect vs Sales-Force

Sales-Force vs FieldConnect Comparison

FieldConnect vs Sales-Force Comparison

Change

4/5

Visit Website Sales-Force

Change

FieldConnect

4.3/5

Visit Website FieldConnect

About Software

Sales-Force

Salesforce is known for its specialized CRM and field service management platform, and it is suitable for all types of small and large businesses. Its Field Service Lightning module provides an integrated platform for technicians and managers. If we talk about other features, automation of scheduling, resource allocation and dispatch is considered to be a special feature of Salesforce. This software is also considered commendable for customer management and sales tracking.... Read more

FieldConnect

FieldConnect is an efficient field service management software built on modern technology that helps field businesses automate and make their services customer-centric. Its many features are very helpful for field management such as smart scheduling, real-time tracking, and data analytics, helping businesses to simplify their processes. If you are looking to create a business strategy to establish better coordination between your field employees and customers, then this software can be an ideal and excellent... Read more

Rating Comparisons

Overall

4/5

4.3/5

Features

4.3/5

3.5/5

Customer Support

4.1/5

4.8/5

Pricing Score

4/5

4.7/5

Mobile App

3.7/5

4.3/5

Ease of Use

4/5

4.7/5

Popularity

4/5

4.2/5

Pros and Cons

Capterra

4.5/5

4.8/5

Pros

Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
Capterra

Pros

Very user friendly and makes operations much easier. Great support if you run into issues or need help!
Capterra

Cons

We were told that it would take 3 months to build our instance. It has been over 18 months and we continue to pay for a non-functioning product.
Capterra

Cons

Wish it would allow us to function within our union terms, regular, overtime, doubletime rules/regulations
Capterra

GetApp

4.2/5

4.8/5

Pros

Field Service Lighting is by far a great product. It keeps all my files separate and organized.
GetApp

Pros

Very user friendly and makes operations much easier. Great support if you run into issues or need help!
GetApp

Cons

Customizing the system is difficult without in depth training.
GetApp

Cons

Wish it would allow us to function within our union terms, regular, overtime, doubletime rules/regulations.
GetApp

Software Advice

4.5/5

4.8/5

Pros

Salesforce helps my work day go by with ease! It keeps me organized and on task! Plus I love how it keeps all my co-workers and I stay on the same page, with each case!
Software Advice

Pros

FieldConnect had a very nice interface for both the user and the manager and had a seamless connection to our ERP
Software Advice

Cons

Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint. Salesforce is typically really great!
Software Advice

Cons

Not very customizable and reports were very limited. Also, some of the pay/timeclock features were limited.
Software Advice

4.1/5

4.3/5

Pros

The intelligent scheduling capabilities of Salesforce Field Service stand out as one of its best features. It takes into account various factors such as technician skills, availability, location, and customer preferences to optimize scheduling and assign the most suitable resource to each job.
G2

Pros