Sales-Force vs FieldCircle

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FieldCircle vs Sales-Force

Sales-Force vs FieldCircle Comparison

FieldCircle vs Sales-Force Comparison

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4/5

Visit Website Sales-Force

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FieldCircle

4.4/5

Visit Website FieldCircle

About Software

Sales-Force

Salesforce is known for its specialized CRM and field service management platform, and it is suitable for all types of small and large businesses. Its Field Service Lightning module provides an integrated platform for technicians and managers. If we talk about other features, automation of scheduling, resource allocation and dispatch is considered to be a special feature of Salesforce. This software is also considered commendable for customer management and sales tracking.... Read more

FieldCircle

FieldCircle is a comprehensive and ideal field service management software that helps businesses effectively manage their service operations, improve customer experience, and increase profitability. The software provides customers with a web portal where they can access the status of their services, billing information, and other details, increasing transparency and customer satisfaction. FieldCircle allows customers, prospects, and sales leads to store information in one place. The software allows users to ... Read more

Rating Comparisons

Overall

4/5

4.4/5

Features

4.3/5

3.1/5

Customer Support

4.1/5

4.8/5

Pricing Score

4/5

4.8/5

Mobile App

3.7/5

4.4/5

Ease of Use

4/5

4.8/5

Popularity

4/5

4.5/5

Pros and Cons

Capterra

4.5/5

4.6/5

Pros

Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
Capterra

Pros

Good preventive maintenance and WO management feature- Simple and real-time collaboration for smoother work processes- Work planning and allocation is easier- Complete activity level visibility of team's work is very handy.
Capterra

Cons

We were told that it would take 3 months to build our instance. It has been over 18 months and we continue to pay for a non-functioning product.
Capterra

Cons

A strong payment collection capability could be helpful.
Capterra

GetApp

4.2/5

4.6/5

Pros

Field Service Lighting is by far a great product. It keeps all my files separate and organized.
GetApp

Pros

Tracks all the aspects of maintenance activities and simple reports that provide great insights.
GetApp

Cons

Customizing the system is difficult without in depth training.
GetApp

Cons

I think the mobile app needs some upgrade.
GetApp

Software Advice

4.5/5

4.6/5

Pros

Salesforce helps my work day go by with ease! It keeps me organized and on task! Plus I love how it keeps all my co-workers and I stay on the same page, with each case!
Software Advice

Pros

Good automation featuresEasy to plan preventive maintenanceTechnician scheduling is seamless.
Software Advice

Cons

Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint. Salesforce is typically really great!
Software Advice

Cons

Some features like reimbursement management could improve.
Software Advice

4.1/5

4.9/5

Pros

The intelligent scheduling capabilities of Salesforce Field Service stand out as one of its best features. It takes into account various factors such as technician skills, availability, location, and customer preferences to optimize scheduling and assign the most suitable resource to each job.
G2

Pros

Field Circle took their time to help me set up and optimize my workflow on their platform. With this software we improve and expedite our workforce, making it easier to take on more jobs and clearly see the stages and process. Keeping everyone accountable.
G2

Cons