Sales-Force vs FieldAware

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FieldAware vs Sales-Force

Sales-Force vs FieldAware Comparison

FieldAware vs Sales-Force Comparison

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4/5

Visit Website Sales-Force

Change

FieldAware

3.2/5

Visit Website FieldAware

About Software

Sales-Force

Salesforce is known for its specialized CRM and field service management platform, and it is suitable for all types of small and large businesses. Its Field Service Lightning module provides an integrated platform for technicians and managers. If we talk about other features, automation of scheduling, resource allocation and dispatch is considered to be a special feature of Salesforce. This software is also considered commendable for customer management and sales tracking.... Read more

FieldAware

FieldAware field service software is an advanced platform designed to address every error that businesses encounter, and is designed to operate field operations digitally. The software is ideal for small to large businesses and meets specific business requirements. The software is specifically designed to help mobile users operate the system with ease. The intuitive mobile app allows field workers to access, upload, and update data from any device. FieldAware's invoice generation system is automated, gene... Read more

Rating Comparisons

Overall

4/5

3.2/5

Features

4.3/5

3.7/5

Customer Support

4.1/5

3.2/5

Pricing Score

4/5

2.8/5

Mobile App

3.7/5

2.7/5

Ease of Use

4/5

3.5/5

Popularity

4/5

3.3/5

Pros and Cons

Capterra

4.5/5

3.3/5

Pros

Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
Capterra

Pros

Field Locate is relatively easy for a technician to use, has a nice mobile app, and nice reporting features.
Capterra

Cons

We were told that it would take 3 months to build our instance. It has been over 18 months and we continue to pay for a non-functioning product.
Capterra

Cons

This has gone from bad to worse. Nobody returns phone calls, emails etc. I have even called the Sales dept and can't get through to them either.
Capterra

GetApp

4.2/5

4.3/5

Pros

Field Service Lighting is by far a great product. It keeps all my files separate and organized.
GetApp

Pros

Outstanding- will help create the system specific to our business. Continuous Upgrading the system.
GetApp

Cons

Customizing the system is difficult without in depth training.
GetApp

Cons

Make a mistake a
GetApp

Software Advice

4.5/5

3.3/5

Pros

Salesforce helps my work day go by with ease! It keeps me organized and on task! Plus I love how it keeps all my co-workers and I stay on the same page, with each case!
Software Advice

Pros

FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.
Software Advice

Cons

Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint. Salesforce is typically really great!
Software Advice

Cons

I least like that a team can't see their dispatch and only the Team Lead can see the dispatch. Also, the Team Lead must clock an entire team in. Sometimes team members arrive at different times, and in order for the team to know where they're going they must talk with Team Leads rather than look at their IT equipment.
Software Advice

4.1/5

4.3/5

Pros

The intelligent scheduling capabilities of Salesforce Field Service stand out as one of its best features. It takes into account various factors such as technician skills, availability, location, and customer preferences to optimize scheduling and assign the most suitable resource to each job.
G2

Pros