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Sales-Force vs Field Force Tracker

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Field Force Tracker vs Sales-Force

Sales-Force vs Field Force Tracker Comparison

Field Force Tracker vs Sales-Force Comparison

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About Software

Sales-Force
Salesforce is known for its specialized CRM and field service management platform, and it is suitable for all types of small and large businesses. Its Field Service Lightning module provides an integrated platform for technicians and managers. If we talk about other features, automation of scheduling, resource allocation and dispatch is considered to be a special feature of Salesforce. This software is also considered commendable for customer management and sales tracking.... Read more
Field Force Tracker
Real-time tracking, smart scheduling, and automation tools in Field Force Tracker software help businesses work more efficiently, this special feature greatly enhances your business technique. Advanced analytics and reporting features within the same software enable businesses to make smart and data-driven decisions. Field Force Tracker allows sending automatic reminders and alerts, so that tasks are completed on time and customers are updated. This software facilitates fast and easy payment processing. Busi... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pricing Score
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Popularity
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.

Capterra
Pros

My overall experience is very good like support team management or software very nice simple effective to improve business efficiency.My overall experience is very good like support team management or software very nice simple effective to improve business efficiency.

Capterra
Cons

We were told that it would take 3 months to build our instance. It has been over 18 months and we continue to pay for a non-functioning product.

Capterra
Cons

The ability to track and response rate associated with this app are great. Easy to interact with the team.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Field Service Lighting is by far a great product. It keeps all my files separate and organized.

GetApp
Pros

My overall experience is very good like support team management or software very nice simple effective to improve business efficiency.

GetApp
Cons

Customizing the system is difficult without in depth training.

GetApp
Cons

Sometimes customers do not get invoices and they go into spam.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Salesforce helps my work day go by with ease! It keeps me organized and on task! Plus I love how it keeps all my co-workers and I stay on the same page, with each case!

Software Advice
Pros

Invoice and contract tracking has put the company record accurate, Inventory tracking and employees management is a pro

Software Advice
Cons

Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint. Salesforce is typically really great!

Software Advice
Cons

with such like a software in the company, i don't complain of anything if not appreciating the developers for the best work

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconblank-star-iconblank-star-icon 3.0/5
Pros

The intelligent scheduling capabilities of Salesforce Field Service stand out as one of its best features. It takes into account various factors such as technician skills, availability, location, and customer preferences to optimize scheduling and assign the most suitable resource to each job.

G2
Pros

Ease of entering your car's odometer reading. You can either photograph it or enter it manually, and also check a box that auto-fills the number for each trip start.

G2
Cons

The configuration process in Salesforce Field Service can be quite complex and time-consuming.

G2
Cons

The necessity to

G2

Sales-Force vs. Field Force Tracker Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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