Sales-Force vs Field Force Tracker

Home >

Field Force Tracker vs Sales-Force

Sales-Force vs Field Force Tracker Comparison

Field Force Tracker vs Sales-Force Comparison

Change

4/5

Visit Website Sales-Force

Change

Field Force Tracker

3.6/5

Visit Website Field Force Tracker

About Software

Sales-Force

Salesforce field service software helps field services teams by providing a connected experience. in addition to elevating employee interactions and exceeding customer expectations, it connects the back office to the field. to make every moment special, engage clients on their preferred digital channel with real-time appointment updates, information about mobile workers, and virtual troubleshooting. with Salesforces’s field service lightning organizations may create work orders, access knowledge articl... Read more

Field Force Tracker

Field Force Tracker is a cloud-based solution for efficient field service management, offering a comprehensive array of tools to oversee customers, vendors, and staff. It covers job scheduling and dispatch, contract and warranty management, equipment maintenance, time tracking, invoicing, accounting, reporting, and more. With native apps available for both iOS and Android, field employees can seamlessly update job statuses, submit timesheets, and generate invoices while out in the field. One of the stando... Read more

Rating Comparisons

Overall

4/5

3.6/5

Features

4.3/5

4/5

Customer Support

4.1/5

4.5/5

Pricing Score

4/5

4.6/5

Mobile App

3.7/5

Ease of Use

4/5

4.5/5

Popularity

4/5

Pros and Cons

Capterra

4.5/5

4.3/5

Pros

Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
Capterra

Pros

My overall experience is very good like support team management or software very nice simple effective to improve business efficiency.My overall experience is very good like support team management or software very nice simple effective to improve business efficiency.
Capterra

Cons

We were told that it would take 3 months to build our instance. It has been over 18 months and we continue to pay for a non-functioning product.
Capterra

Cons

The ability to track and response rate associated with this app are great. Easy to interact with the team.
Capterra

GetApp

4.2/5

4.3/5

Pros

Field Service Lighting is by far a great product. It keeps all my files separate and organized.
GetApp

Pros

My overall experience is very good like support team management or software very nice simple effective to improve business efficiency.
GetApp

Cons

Customizing the system is difficult without in depth training.
GetApp

Cons

Sometimes customers do not get invoices and they go into spam.
GetApp

Software Advice

4.5/5

4.3/5

Pros

Salesforce helps my work day go by with ease! It keeps me organized and on task! Plus I love how it keeps all my co-workers and I stay on the same page, with each case!
Software Advice

Pros

Invoice and contract tracking has put the company record accurate, Inventory tracking and employees management is a pro
Software Advice

Cons

Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint. Salesforce is typically really great!
Software Advice

Cons

with such like a software in the company, i don't complain of anything if not appreciating the developers for the best work
Software Advice

4.1/5

3.0/5

Pros

The intelligent scheduling capabilities of Salesforce Field Service stand out as one of its best features. It takes into account various factors such as technician skills, availability, location, and customer preferences to optimize scheduling and assign the most suitable resource to each job.
G2

Pros

Ease of entering your car's odometer reading. You can either photograph it or enter it manually, and also check a box that auto-fills the number for each trip start.
G2

Cons