Sales-Force vs Field Complete

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Field Complete vs Sales-Force

Sales-Force vs Field Complete Comparison

Field Complete vs Sales-Force Comparison

Change

4/5

Visit Website Sales-Force

Change

Field Complete

3.7/5

Visit Website Field Complete

About Software

Sales-Force

Salesforce is known for its specialized CRM and field service management platform, and it is suitable for all types of small and large businesses. Its Field Service Lightning module provides an integrated platform for technicians and managers. If we talk about other features, automation of scheduling, resource allocation and dispatch is considered to be a special feature of Salesforce. This software is also considered commendable for customer management and sales tracking.... Read more

Field Complete

Field Complete is a comprehensive field service management software that helps businesses organize and manage their operations effectively through features such as customer management, estimates and quotes, scheduling, task management, billing, messenger, reporting, GPS tracking, payments, and business rules. The software allows setting up custom rules and processes based on business needs, thereby optimizing business operations. The software also allows tracking the team's location and their travel routes i... Read more

Rating Comparisons

Overall

4/5

3.7/5

Features

4.3/5

3.4/5

Customer Support

4.1/5

5.0/5

Pricing Score

4/5

4.9/5

Mobile App

3.7/5

Ease of Use

4/5

4.8/5

Popularity

4/5

4.5/5

Pros and Cons

Capterra

4.5/5

5.0/5

Pros

Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
Capterra

Pros

How simple it is and how extreme lines the entire scheduling and job management process for our company.
Capterra

Cons

We were told that it would take 3 months to build our instance. It has been over 18 months and we continue to pay for a non-functioning product.
Capterra

Cons

That this product was'nt released out sooner.
Capterra

GetApp

4.2/5

5.0/5

Pros

Field Service Lighting is by far a great product. It keeps all my files separate and organized.
GetApp

Pros

Able to track my tech's daily schedule and routes, all communication can be handled through the app, estimate submission, photos, etc. I like that everything is in one place and I don't have to worry about emails, text messages, or excel to track our work.
GetApp

Cons

Customizing the system is difficult without in depth training.
GetApp

Cons

The reporting takes some getting used to.
GetApp

Software Advice

4.5/5

5.0/5

Pros

Salesforce helps my work day go by with ease! It keeps me organized and on task! Plus I love how it keeps all my co-workers and I stay on the same page, with each case!
Software Advice

Pros

Simple and easy to use. Sync with Quick Books. You can pull pretty much any report possible. I like color change after Work Order updated. I like to see who updated work order last and who created it. You can see all the communication from techs, dispatchers, accountants. I like how software send emails attaching supporting documents and pictures.
Software Advice

Cons

Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint. Salesforce is typically really great!
Software Advice

Cons

Need training how to create and save filters to pull reports. Would want software send notifications if Work Order for some reason was revised after completion.
Software Advice