Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
Capterra
It's easy to use and has the functionality we require. Migrating from another online system was easy and any questions/problems were quickly resolved.
Capterra
We were told that it would take 3 months to build our instance. It has been over 18 months and we continue to pay for a non-functioning product.
Capterra
The product is limited to the discipline and available time of the fieldworkers to complete and update the status of tasks assigned.
Capterra
Field Service Lighting is by far a great product. It keeps all my files separate and organized.
GetApp
It has amazing features covering most of the needs of any type of users , it is affordable and will not cost you a fortune like other solutions.
GetApp
Customizing the system is difficult without in depth training.
GetApp
Every job and associated detail is at the click of a button, no more running out of stock, no more office and field mistakes that cost time and ultimately money.
GetApp
Salesforce helps my work day go by with ease! It keeps me organized and on task! Plus I love how it keeps all my co-workers and I stay on the same page, with each case!
Software Advice
With Eye on Task the process of alignment in businesses between different departments within a company has become one of the greatest tools to make business practices more efficient.
Software Advice
Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint. Salesforce is typically really great!
Software Advice
Sometimes the data can be too much, which can lead to bottlenecks.
Software Advice
The intelligent scheduling capabilities of Salesforce Field Service stand out as one of its best features. It takes into account various factors such as technician skills, availability, location, and customer preferences to optimize scheduling and assign the most suitable resource to each job.
G2
The way it streamlines intricate processes showcases your team's deep understanding of user needs and industry demands. It's evident that your software will not only make a positive impact on our operations but also set a new standard for excellence in this domain.
G2
The configuration process in Salesforce Field Service can be quite complex and time-consuming.
G2
No complaints from my side.Thank you once again for your dedication to delivering such an exceptional software solution. It's a testament to your company's commitment to excellence.
G2
