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Sales-Force vs BlueFolder

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BlueFolder vs Sales-Force

Sales-Force vs BlueFolder Comparison

BlueFolder vs Sales-Force Comparison

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About Software

Sales-Force
Salesforce field service software helps field services teams by providing a connected experience. in addition to elevating employee interactions and exceeding customer expectations, it connects the back office to the field. to make every moment special, engage clients on their preferred digital channel with real-time appointment updates, information about mobile workers, and virtual troubleshooting. with Salesforces’s field service lightning organizations may create work orders, access knowledge articl... Read more
BlueFolder
Adaptable. Adjustable. Simple. BlueFolder really takes a look at every one of the crates. BlueFolder was worked for field upkeep groups, by genuine field service experts. Customised (and automated) to accommodate your business processes. Each business is unique, and many out-of-the case arrangements simply don't cut it (ditch the square stake with circular openings). With BlueFolder, you can tweak your work requests to work precisely as you anticipate that they should (saving you a lot of time). You will ... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pricing Score
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Popularity
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pros

Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.

Capterra
Pros

Great FSM platform for our business as well as many of our industry partners.

Capterra
Cons

We were told that it would take 3 months to build our instance. It has been over 18 months and we continue to pay for a non-functioning product.

Capterra
Cons

Software is a little bulky and takes time to learn, but other than that it is great.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pros

Field Service Lighting is by far a great product. It keeps all my files separate and organized.

GetApp
Pros

The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.

GetApp
Cons

Customizing the system is difficult without in depth training.

GetApp
Cons

Many of which are completely missing from similar software.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pros

Salesforce helps my work day go by with ease! It keeps me organized and on task! Plus I love how it keeps all my co-workers and I stay on the same page, with each case!

Software Advice
Pros

The flow of a work order, from quote, to executed work order an scheduling, to completion of work order with a signature feature, to batching work orders to Quickbooks.

Software Advice
Cons

Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint. Salesforce is typically really great!

Software Advice
Cons

Lacking a Drag and Drop feature and project management.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

The intelligent scheduling capabilities of Salesforce Field Service stand out as one of its best features. It takes into account various factors such as technician skills, availability, location, and customer preferences to optimize scheduling and assign the most suitable resource to each job.

G2
Pros

The feature I like most about this software is the ability to easily create work orders and assign to the technicians. Everything is saved, and easily accessible.

G2
Cons

The configuration process in Salesforce Field Service can be quite complex and time-consuming.

G2
Cons

Many of which are completely missing from similar software.

G2

Sales-Force vs. BlueFolder Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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