Sales-Force vs BigChange

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BigChange vs Sales-Force

Sales-Force vs BigChange Comparison

BigChange vs Sales-Force Comparison

Change

4/5

Visit Website Sales-Force

Change

BigChange

3.6/5

Visit Website BigChange

About Software

Sales-Force

Salesforce is known for its specialized CRM and field service management platform, and it is suitable for all types of small and large businesses. Its Field Service Lightning module provides an integrated platform for technicians and managers. If we talk about other features, automation of scheduling, resource allocation and dispatch is considered to be a special feature of Salesforce. This software is also considered commendable for customer management and sales tracking.... Read more

BigChange

BigChange's Employee TimeSheet feature allows businesses to accurately record employees' working hours. BigChange is a comprehensive Field Service Management (FSM) software, the geofencing feature allows businesses to monitor activities within geographical boundaries. The Contract Management feature allows businesses to effectively manage service contracts. This feature ensures that all tasks are recorded on time and accurately, thereby simplifying billing and payroll processes. The Time Tracking feature all... Read more

Rating Comparisons

Overall

4/5

3.6/5

Features

4.3/5

4.2/5

Customer Support

4.1/5

4.6/5

Pricing Score

4/5

4.3/5

Mobile App

3.7/5

Ease of Use

4/5

4.3/5

Popularity

4/5

4.2/5

Pros and Cons

Capterra

4.5/5

Pros

Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
Capterra

Pros

Its are fantastic and the whole team at big change is just great and very helpful.
Capterra

Cons

We were told that it would take 3 months to build our instance. It has been over 18 months and we continue to pay for a non-functioning product.
Capterra

Cons

Tracker lagging and the use of admin not being tailored to specifics.
Capterra

GetApp

4.2/5

4.5/5

Pros

Field Service Lighting is by far a great product. It keeps all my files separate and organized.
GetApp

Pros

Good company to partner with , staff are friendly and very helpful , the system does exactly what it says on the tin.
GetApp

Cons

Customizing the system is difficult without in depth training.
GetApp

Cons

Hands down the worst mistake I have made in choosing this software for our workforce. We have had it for approximately a year and have not used it yet.
GetApp

Software Advice

4.5/5

Pros

Salesforce helps my work day go by with ease! It keeps me organized and on task! Plus I love how it keeps all my co-workers and I stay on the same page, with each case!
Software Advice

Pros

The main thing is the reduction in admin time, both back office and time on site filling in job sheets.
Software Advice

Cons

Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint. Salesforce is typically really great!
Software Advice

Cons

The way the CRM works on the tablets. using the software correctly its impossible to create a job from the tablet to a customers specific asset.
Software Advice