Sales-Force vs BigChange

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BigChange vs Sales-Force

Sales-Force vs BigChange Comparison

BigChange vs Sales-Force Comparison

Change

4/5

Visit Website Sales-Force

Change

BigChange

3.6/5

Visit Website BigChange

About Software

Sales-Force

Salesforce field service software helps field services teams by providing a connected experience. in addition to elevating employee interactions and exceeding customer expectations, it connects the back office to the field. to make every moment special, engage clients on their preferred digital channel with real-time appointment updates, information about mobile workers, and virtual troubleshooting. with Salesforces’s field service lightning organizations may create work orders, access knowledge articl... Read more

BigChange

BigChange is the finished Job Management Platform that is assisting the field with adjusting businesses across the UK to win more work, assume command over their tasks and deliver winning customer encounters. Bringing customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one easy to utilize and simple to coordinate platform, cloud-based platform. BigChange frees you from wasteful paper-based processes and the intr... Read more

Rating Comparisons

Overall

4/5

3.6/5

Features

4.3/5

4.2/5

Customer Support

4.1/5

4.6/5

Pricing Score

4/5

4.3/5

Mobile App

3.7/5

Ease of Use

4/5

4.3/5

Popularity

4/5

4.2/5

Pros and Cons

Capterra

4.5/5

Pros

Field Service Lightning has a beautiful interface for my team to find and schedule our field engineers to get to our customer sites.
Capterra

Pros

Its are fantastic and the whole team at big change is just great and very helpful.
Capterra

Cons

We were told that it would take 3 months to build our instance. It has been over 18 months and we continue to pay for a non-functioning product.
Capterra

Cons

Tracker lagging and the use of admin not being tailored to specifics.
Capterra

GetApp

4.2/5

4.5/5

Pros

Field Service Lighting is by far a great product. It keeps all my files separate and organized.
GetApp

Pros

Good company to partner with , staff are friendly and very helpful , the system does exactly what it says on the tin.
GetApp

Cons

Customizing the system is difficult without in depth training.
GetApp

Cons

Hands down the worst mistake I have made in choosing this software for our workforce. We have had it for approximately a year and have not used it yet.
GetApp

Software Advice

4.5/5

Pros

Salesforce helps my work day go by with ease! It keeps me organized and on task! Plus I love how it keeps all my co-workers and I stay on the same page, with each case!
Software Advice

Pros

The main thing is the reduction in admin time, both back office and time on site filling in job sheets.
Software Advice

Cons

Salesforce, sometimes when opening up a new case, can be slow. That is my only complaint. Salesforce is typically really great!
Software Advice

Cons

The way the CRM works on the tablets. using the software correctly its impossible to create a job from the tablet to a customers specific asset.
Software Advice