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RazorSync vs Upkeep

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Upkeep vs RazorSync

RazorSync vs Upkeep Comparison

Upkeep vs RazorSync Comparison

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About Software

RazorSync
RazorSync allows field service business owners to plan and manage field jobs, create on spot estimations and quotations, streamline payment processes, and make field work more manageable. With RazorSync, users can reduce manual billing and invoicing cycles, implore customer satisfaction, which eventually leads to earning more business revenue. With an intuitive mobile application, RazorSync, a cloud-based field service software offers field business management, customer request management, dispatching an... Read more
Upkeep
UpKeep is a leading computerized maintenance management system (CMMS), this field service software is designed for mobile devices. This software allows users to easily create, manage, and complete work orders. UpKeep also provides the facility to create custom checklists, which are useful for inspections, regular calibration, and other processes. This software provides the facility to track inventory levels, ensure the availability of spare parts, and manage stock effectively, and this facility ensures that ... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.4/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Popularity
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pros

Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.

Capterra
Pros

Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it.

Capterra
Cons

The software does NOT work with QuickBooks as we were lead to believe which was the biggest factor for us when we decided to purchase.

Capterra
Cons

The initial challenge is determining the depth at which to utilise this software most effectively. Whenever an organisation chooses to go with a task manager, it is only effective as the degree to which your staff buys into it.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pros

Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.

GetApp
Pros

Easy to bring technicians onto the system, most technicians are up & using system proficiently in 5 days or less.

GetApp
Cons

Some simple things such as multiple emails being sent a quote at the same time is frustrating.

GetApp
Cons

The cost per user is steep for small businesses.

GetApp
G2 img
G2
star-iconhalf-star-iconblank-star-iconblank-star-iconblank-star-icon 1.7/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue.

G2
Pros

I can oversee my workload, prioritize and update jobs as needed, and set filters to speed up visibility for my needs. I like the notifications that are what are really helpful for my day to day work schedule. Also, others on my team have visibility to my work load so we avoid doubling up doing the same job.

G2
Cons

Do not work most of the time and in extremely busy times it fails us a lot.

G2
Cons

I am still learning this program daily, so I can't specify anything I dislike. I constantly find little tricks that help streamline my personal needs and the companies. Occasionally on small tasks I feel that I spend more time entering data than I do just doing the work.

G2

RazorSync vs. Upkeep Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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