Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.
Capterra
The ability to automate many of our daily tasks and customer touch points.
Capterra
The software does NOT work with QuickBooks as we were lead to believe which was the biggest factor for us when we decided to purchase.
Capterra
I really wish we had found Thermogrid sooner.
Capterra
Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.
GetApp
This will be VERY important to our company as we grow. Also the awesome amount of support that we have from the people behind the scenes.
GetApp
Some simple things such as multiple emails being sent a quote at the same time is frustrating.
GetApp
We followed the recommendations and loaded a huge library or parts only to discover that made finding the ones most usd here difficult and error prone. Most frustrating was service and training.
GetApp
Comprehensive CRM package at a reasonable price.
Software Advice
It works great when you have service it is easy to use and learn even if your not a computer tech person.
Software Advice
Not easy to customize, some aspects are stilted, different platform versions are inconsistent.
Software Advice
Drop boxes disappear and are under laying When you go back in calendar two weeks it doesn’t stay there after you exit out of a call.
Software Advice