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RazorSync vs Synchroteam

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Synchroteam vs RazorSync

RazorSync vs Synchroteam Comparison

Synchroteam vs RazorSync Comparison

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About Software

RazorSync
RazorSync allows field service business owners to plan and manage field jobs, create on spot estimations and quotations, streamline payment processes, and make field work more manageable. With RazorSync, users can reduce manual billing and invoicing cycles, implore customer satisfaction, which eventually leads to earning more business revenue. With an intuitive mobile application, RazorSync, a cloud-based field service software offers field business management, customer request management, dispatching an... Read more
Synchroteam
Synchroteam field service management software is a progressive and customizable solution for businesses that helps field businesses easily manage, track and automate their job operations. The software is specifically designed for businesses that want to scale their field services to make them more efficient, organized and customer-centric. The real-time location tracking feature of Synchroteam software allows managers to view the live location of field employees. This ensures that the job is done at the righ... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.45/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Popularity
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.

Capterra
Pros

It was fantastic and I was ready to go after an hour from scheduling engineers to billing. The solution is super easy and they have responded very quickly to every question I have asked yet.

Capterra
Cons

The software does NOT work with QuickBooks as we were lead to believe which was the biggest factor for us when we decided to purchase.

Capterra
Cons

The bad part is you have to try the software to see how it works so you tie up hundreds of hours of inputting your data.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.

GetApp
Pros

This is a great tool if you have employees who are out and about. Very easy to use and a great way to bring efficiency to your team that is in the field.

GetApp
Cons

Some simple things such as multiple emails being sent a quote at the same time is frustrating.

GetApp
Cons

This error will cost me hundreds of hours and thousands of dollars to move my data.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

Comprehensive CRM package at a reasonable price.

Software Advice
Pros

Job reports are great to be able to go back on jobs and find out what was done and go over site pictures.

Software Advice
Cons

Not easy to customize, some aspects are stilted, different platform versions are inconsistent.

Software Advice
Cons

Technicians are so limited in their permissions which is not ideal for empowered employees or small shops.

Software Advice
G2 img
G2
star-iconhalf-star-iconblank-star-iconblank-star-iconblank-star-icon 1.7/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue.

G2
Pros

Great for Automated Scheduling, Automatic Reminders, Calendar Management, Digital Signage, Document Management, Employee Databases, Employee Scheduling, Group Scheduling, Import/Export Data, Multi-Language, Reporting, Resource Management, and Task Management

G2
Cons

Do not work most of the time and in extremely busy times it fails us a lot.

G2
Cons

Need Mac however outsider Calendar Syncing, Accounting Integration, Client Website Integration, Email Integration, and Mobile Access are justified, despite all the trouble

G2

RazorSync vs. Synchroteam Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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