RazorSync vs Simpro

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Simpro vs RazorSync

RazorSync vs Simpro Comparison

Simpro vs RazorSync Comparison

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4.1/5

Visit Website RazorSync

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Simpro

3.2/5

Visit Website Simpro

About Software

RazorSync

RazorSync allows field service business owners to plan and manage field jobs, create on spot estimations and quotations, streamline payment processes, and make field work more manageable. With RazorSync, users can reduce manual billing and invoicing cycles, implore customer satisfaction, which eventually leads to earning more business revenue. With an intuitive mobile application, RazorSync, a cloud-based field service software offers field business management, customer request management, dispatching an... Read more

Simpro

Simpro field service software is an easy-to-operate, modern platform that helps businesses such as plumbing, electrical, and fire protection manage their field services with efficiency and organizational agility. The software is specifically designed for field businesses that want to digitize their work processes and aim to improve the customer experience. Simpro allows businesses to organize large, medium, and small projects. The software manages the various phases of a project seamlessly, including plannin... Read more

Rating Comparisons

Overall

4.1/5

3.2/5

Features

4.2/5

4.3/5

Customer Support

4.5/5

4/5

Pricing Score

4.3/5

4/5

Mobile App

3.9/5

Ease of Use

4.1/5

3.9/5

Popularity

4/5

3.4/5

Pros and Cons

Capterra

4.3/5

4.2/5

Pros

Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.
Capterra

Pros

The software has been great and has performed as described. The integration team has been awesome as well.
Capterra

Cons

The software does NOT work with QuickBooks as we were lead to believe which was the biggest factor for us when we decided to purchase.
Capterra

Cons

From a technician and management perspective the platform either does not record any of your information for the day because it failed to sync or it crashes and won't log you in on the day.
Capterra

GetApp

4.3/5

4.2/5

Pros

Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.
GetApp

Pros

Customer support is the best. Nice to be able to talk to real people and have them remote in and help with issues.
GetApp

Cons

Some simple things such as multiple emails being sent a quote at the same time is frustrating.
GetApp

Cons

Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro
GetApp

Software Advice

4.3/5

4.2/5

Pros

Comprehensive CRM package at a reasonable price.
Software Advice

Pros

The Quote features and catalogue worked well
Software Advice

Cons

Not easy to customize, some aspects are stilted, different platform versions are inconsistent.
Software Advice

Cons

Time entering, looking back on jobs, live time costing
Software Advice

1.7/5

4.2/5

Pros

The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue.
G2

Pros

The program has definitely made the administration and workflow much easier. This then feeds back with good reporting. Once you understand the interconnection of each element of the app/program, it makes the communication within my division and clients much easier
G2

Cons

Do not work most of the time and in extremely busy times it fails us a lot.
G2

Cons

One thing that was difficult was the first initial setup so that it can work within our industry. There are still a few things that we need to find a work around for as our application or approach is a bit different to the general trades
G2