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RazorSync vs ServMan

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ServMan vs RazorSync

RazorSync vs ServMan Comparison

ServMan vs RazorSync Comparison

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About Software

RazorSync
RazorSync allows field service business owners to plan and manage field jobs, create on spot estimations and quotations, streamline payment processes, and make field work more manageable. With RazorSync, users can reduce manual billing and invoicing cycles, implore customer satisfaction, which eventually leads to earning more business revenue. With an intuitive mobile application, RazorSync, a cloud-based field service software offers field business management, customer request management, dispatching an... Read more
ServMan
ServMan field service software is commonly referred to as Enterprise Resource Planning (ERP) software, but it is specifically developed to make the operations of field businesses more advanced and dynamic. This software can be customized to suit your business's specific and progressive needs, thereby streamlining your business operations. With the help of features like job scheduling and dispatching, this software allows you to assign the right technician to the right job at the right time. Its special featu... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.04/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
Popularity
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.

Capterra
Pros

PROGRAM DOES ALOT AS LONG AS YOU UTILIZE SERVMAN. TRYING TO GO BACK AND CHANGE DIFFERENT AREA'S AND TRAIN EXISITING STAFF HAS BEEN VERY TIME CONSUMING.

Capterra
Cons

The software does NOT work with QuickBooks as we were lead to believe which was the biggest factor for us when we decided to purchase.

Capterra
Cons

LEARNING WHAT TO UTILIZE IN SERVMAN TO HELP US IN OUR BUSINESS OPERATIONS. I WISH THE REPORTS WERE MORE USER FRIENDLY SO WE COULD CUSTOMIZE REPORTS TO SHOW EXACTLY WHAT WE WANT ONLY.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.

GetApp
Pros

One of the best things that our organization enjoys is the ability to customize the software.

GetApp
Cons

Some simple things such as multiple emails being sent a quote at the same time is frustrating.

GetApp
Cons

It requires way to much mouse use on the back-end. It can slow down and get very clunky, and the mobile app for technicians can fail at syncing often enough to be irritating.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Comprehensive CRM package at a reasonable price.

Software Advice
Pros

We like the schedule board and integrated equipment tracking. Both of these functions have improved our efficiency.

Software Advice
Cons

Not easy to customize, some aspects are stilted, different platform versions are inconsistent.

Software Advice
Cons

The android app is good, but I see areas of improvement in Servman Mobile. Wish it would be more robust relative to connectivity and quicker downloads - especially when pushing w/o's with images. We would love to see a field dispatcher app with the ability to see the schedule board and create W/O's in the field with more details.

Software Advice
G2 img
G2
star-iconhalf-star-iconblank-star-iconblank-star-iconblank-star-icon 1.7/5
star-iconstar-iconstar-iconstar-iconstar-icon 5.0/5
Pros

The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue.

G2
Pros

I love the fact that with servman you can use it to sched appts, create jobs, save customer files, upload documents very easily.

G2
Cons

Do not work most of the time and in extremely busy times it fails us a lot.

G2
Cons

The only thing i dislike about servman is when the server is down, its down for awhile.

G2

RazorSync vs. ServMan Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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