RazorSync vs ServMan

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ServMan vs RazorSync

RazorSync vs ServMan Comparison

ServMan vs RazorSync Comparison

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4.1/5

Visit Website RazorSync

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ServMan

4.04/5

Visit Website ServMan

About Software

RazorSync

With the help of RazorSync's Field Service Software, service providers can plan and manage jobs, supervise personnel, estimate and quote jobs, process payments, and update client data from the job site or office, online or offline. Customers may shorten their billing cycles, increase client satisfaction, earn more business, and save operational costs using RazorSync Field Management Software. RazorSync is a cloud-based field service software that offers desktop and mobile functionality. For small and medi... Read more

ServMan

ServMan by WorkWave is a configurable ERP enterprise work order management and accounting system available for operating and managing service-based businesses across the field service industry, particularly those in the HVAC, plumbing, electrical and elevator industries. ServMan includes an integrated development environment (IDE), allowing administrators to add business-specific controls and functionality to the application beyond the standard offering. It supports multi-location and multi-company organi... Read more

Rating Comparisons

Overall

4.1/5

4.04/5

Features

4.2/5

4.0/5

Customer Support

4.5/5

4.4/5

Pricing Score

4.3/5

3.8/5

Mobile App

3.9/5

Ease of Use

4.1/5

Popularity

4/5

3.9/5

Pros and Cons

Capterra

4.3/5

Pros

Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.
Capterra

Pros

PROGRAM DOES ALOT AS LONG AS YOU UTILIZE SERVMAN. TRYING TO GO BACK AND CHANGE DIFFERENT AREA'S AND TRAIN EXISITING STAFF HAS BEEN VERY TIME CONSUMING.
Capterra

Cons

The software does NOT work with QuickBooks as we were lead to believe which was the biggest factor for us when we decided to purchase.
Capterra

Cons

LEARNING WHAT TO UTILIZE IN SERVMAN TO HELP US IN OUR BUSINESS OPERATIONS. I WISH THE REPORTS WERE MORE USER FRIENDLY SO WE COULD CUSTOMIZE REPORTS TO SHOW EXACTLY WHAT WE WANT ONLY.
Capterra

GetApp

4.3/5

Pros

Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.
GetApp

Pros

One of the best things that our organization enjoys is the ability to customize the software.
GetApp

Cons

Some simple things such as multiple emails being sent a quote at the same time is frustrating.
GetApp

Cons

It requires way to much mouse use on the back-end. It can slow down and get very clunky, and the mobile app for technicians can fail at syncing often enough to be irritating.
GetApp

Software Advice

4.3/5

Pros

Comprehensive CRM package at a reasonable price.
Software Advice

Pros

We like the schedule board and integrated equipment tracking. Both of these functions have improved our efficiency.
Software Advice

Cons

Not easy to customize, some aspects are stilted, different platform versions are inconsistent.
Software Advice

Cons

The android app is good, but I see areas of improvement in Servman Mobile. Wish it would be more robust relative to connectivity and quicker downloads - especially when pushing w/o's with images. We would love to see a field dispatcher app with the ability to see the schedule board and create W/O's in the field with more details.
Software Advice

1.7/5

5.0/5

Pros

The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue.
G2

Pros