Pros
Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.
Capterra
Pros
It is a great tool for the IT departments to use. It even saves details from Email sent by creator.
Capterra
Cons
The software does NOT work with QuickBooks as we were lead to believe which was the biggest factor for us when we decided to purchase.
Capterra
Cons
It is not very user friendly for business users. Only the ticket requestor on business side can update the ticket without any help from the IT Help Desk.
Capterra
RazorSync vs. GoServicePro Features
Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal