Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.
Capterra
Very user friendly and makes operations much easier. Great support if you run into issues or need help!
Capterra
The software does NOT work with QuickBooks as we were lead to believe which was the biggest factor for us when we decided to purchase.
Capterra
Wish it would allow us to function within our union terms, regular, overtime, doubletime rules/regulations
Capterra
Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.
GetApp
Very user friendly and makes operations much easier. Great support if you run into issues or need help!
GetApp
Some simple things such as multiple emails being sent a quote at the same time is frustrating.
GetApp
Wish it would allow us to function within our union terms, regular, overtime, doubletime rules/regulations.
GetApp
Comprehensive CRM package at a reasonable price.
Software Advice
FieldConnect had a very nice interface for both the user and the manager and had a seamless connection to our ERP
Software Advice
Not easy to customize, some aspects are stilted, different platform versions are inconsistent.
Software Advice
Not very customizable and reports were very limited. Also, some of the pay/timeclock features were limited.
Software Advice
The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue.
G2
Field connect reduces paperwork and records all the transactions in an easy and simple way. It also helps in tracking attendance and tracking GPS.
G2
Do not work most of the time and in extremely busy times it fails us a lot.
G2
App design should improve. Gps tracking can be better. And need some further updates.
G2
