Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.
Capterra
Good preventive maintenance and WO management feature- Simple and real-time collaboration for smoother work processes- Work planning and allocation is easier- Complete activity level visibility of team's work is very handy.
Capterra
The software does NOT work with QuickBooks as we were lead to believe which was the biggest factor for us when we decided to purchase.
Capterra
A strong payment collection capability could be helpful.
Capterra
Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.
GetApp
Tracks all the aspects of maintenance activities and simple reports that provide great insights.
GetApp
Some simple things such as multiple emails being sent a quote at the same time is frustrating.
GetApp
I think the mobile app needs some upgrade.
GetApp
Comprehensive CRM package at a reasonable price.
Software Advice
Good automation featuresEasy to plan preventive maintenanceTechnician scheduling is seamless.
Software Advice
Not easy to customize, some aspects are stilted, different platform versions are inconsistent.
Software Advice
Some features like reimbursement management could improve.
Software Advice
The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue.
G2
Field Circle took their time to help me set up and optimize my workflow on their platform. With this software we improve and expedite our workforce, making it easier to take on more jobs and clearly see the stages and process. Keeping everyone accountable.
G2
Do not work most of the time and in extremely busy times it fails us a lot.
G2
Some more on-demand support options would be a great addition.
G2
