Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.
Capterra
Their product & services are superb. The Connecteam platform has been a perfect addition to our small business that is headed for rapid growth.
Capterra
The software does NOT work with QuickBooks as we were lead to believe which was the biggest factor for us when we decided to purchase.
Capterra
SMS functions didn't go well, probably due to local regulations SMS may have delivery failures.
Capterra
Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.
GetApp
Fantastic customer service, with fast and accurate responses. They do a good job of trying to make sure you understand how to use the app to its full capacity.
GetApp
Some simple things such as multiple emails being sent a quote at the same time is frustrating.
GetApp
Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.
GetApp
Comprehensive CRM package at a reasonable price.
Software Advice
Connecteam is a software that is being used departmentally in the institution.It makes it possible for members of each department to internally communicate.
Software Advice
Not easy to customize, some aspects are stilted, different platform versions are inconsistent.
Software Advice
Getting staff used to a new clock in the system will always be difficult.
Software Advice
The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue.
G2
The main thing that caught my attention was how customizable and user-friendly it was. It has MANY features and allows you to create the workspace needed for your business
G2
Do not work most of the time and in extremely busy times it fails us a lot.
G2
The pricing is currently cost prohibitive for a small business of 2-5 people. After a recent review the company reached out and is using feedback for future developments.
G2