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RazorSync vs Commusoft

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Commusoft vs RazorSync

RazorSync vs Commusoft Comparison

Commusoft vs RazorSync Comparison

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About Software

RazorSync
With the help of RazorSync's Field Service Software, service providers can plan and manage jobs, supervise personnel, estimate and quote jobs, process payments, and update client data from the job site or office, online or offline. Customers may shorten their billing cycles, increase client satisfaction, earn more business, and save operational costs using RazorSync Field Management Software. RazorSync is a cloud-based field service software that offers desktop and mobile functionality. For small and medi... Read more
Commusoft
Commusoft is an across the board work order management software intended for the field administration industry. We assist organizations with overseeing position, citations, professionals, complex timetables, PPM, stock management, invoicing, and client correspondences, in addition to coordinates with bookkeeping and installment arrangements. Commusoft allows clients to store and oversee client contacts, including their resources subtleties like make, model, chronic number, and that's just the beginning. C... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Popularity
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.

Capterra
Pros

If you have a bespoke request they are more than happy to work with you to implement this. Would highly recommend this package to anyone in this line of business.

Capterra
Cons

The software does NOT work with QuickBooks as we were lead to believe which was the biggest factor for us when we decided to purchase.

Capterra
Cons

No real issues can be a bit slow but more likely our internet speeds.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.

GetApp
Pros

Commusoft is a great tool for our business, great to use and great to operate.

GetApp
Cons

Some simple things such as multiple emails being sent a quote at the same time is frustrating.

GetApp
Cons

I have lost thousands on missed gas Certs since leaving. No help at all to find data on clients.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

Comprehensive CRM package at a reasonable price.

Software Advice
Pros

Much-improved features and design compared to v3.

Software Advice
Cons

Not easy to customize, some aspects are stilted, different platform versions are inconsistent.

Software Advice
Cons

Difficult to say, as still getting used to it - finding it hard to navigate exactly where I want to go and see exactly the information I want to see, but this may be largely down to needing more time on it.

Software Advice
G2 img
G2
star-iconhalf-star-iconblank-star-iconblank-star-iconblank-star-icon 1.7/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue.

G2
Pros

The diaries allow us to book work well in advance and trackers / diaries show where engineers are in real time. With estimating and invoicing also integrated, Commusoft combines everything you need which in turn has allowed our company to grow from a team of 3-4 to 10+ now.

G2
Cons

Do not work most of the time and in extremely busy times it fails us a lot.

G2
Cons

There have been some issues with accounts software integration and it feels this could be upgraded / smoothed out. There good thing about commusoft is there are always updates and it feels like this will become a smoother aspect in time. I'd love for it to allow us to picture invoices and them going straight through to Sage as per other accounting software.

G2

RazorSync vs. Commusoft Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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