Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.
Capterra
If you have a bespoke request they are more than happy to work with you to implement this. Would highly recommend this package to anyone in this line of business.
Capterra
The software does NOT work with QuickBooks as we were lead to believe which was the biggest factor for us when we decided to purchase.
Capterra
No real issues can be a bit slow but more likely our internet speeds.
Capterra
Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.
GetApp
Commusoft is a great tool for our business, great to use and great to operate.
GetApp
Some simple things such as multiple emails being sent a quote at the same time is frustrating.
GetApp
I have lost thousands on missed gas Certs since leaving. No help at all to find data on clients.
GetApp
Comprehensive CRM package at a reasonable price.
Software Advice
Much-improved features and design compared to v3.
Software Advice
Not easy to customize, some aspects are stilted, different platform versions are inconsistent.
Software Advice
Difficult to say, as still getting used to it - finding it hard to navigate exactly where I want to go and see exactly the information I want to see, but this may be largely down to needing more time on it.
Software Advice
The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue.
G2
The diaries allow us to book work well in advance and trackers / diaries show where engineers are in real time. With estimating and invoicing also integrated, Commusoft combines everything you need which in turn has allowed our company to grow from a team of 3-4 to 10+ now.
G2
Do not work most of the time and in extremely busy times it fails us a lot.
G2
There have been some issues with accounts software integration and it feels this could be upgraded / smoothed out. There good thing about commusoft is there are always updates and it feels like this will become a smoother aspect in time. I'd love for it to allow us to picture invoices and them going straight through to Sage as per other accounting software.
G2