Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.
Capterra
Buildertrend has extensive customization options through the use of custom fields, filters, and views. The system is straight forward to navigate, and never leaves you wondering exactly where you're at in the program.
Capterra
The software does NOT work with QuickBooks as we were lead to believe which was the biggest factor for us when we decided to purchase.
Capterra
The accounting functions are rather simplistic, and lacking some necessary features to make things work well. Also, the print-outs are not very consistent and sometimes lack pertinent project information such as the job name.
Capterra
Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.
GetApp
Great array of tools to use in making the building process methodical, tools like the documents folder for all project drawings and specification are great. The integration with Xero was a big plus.
GetApp
Some simple things such as multiple emails being sent a quote at the same time is frustrating.
GetApp
Unable to autosave to-do's or the daily log is obnoxious. If you accidentally close out the program you lose all data.
GetApp
Comprehensive CRM package at a reasonable price.
Software Advice
It allows better communication between us, the company, and the customer. This allows the client to know how the work is progressing and for us to make the corrections he wants.
Software Advice
Not easy to customize, some aspects are stilted, different platform versions are inconsistent.
Software Advice
The cost is somewhat high, but it is still cost-effective to use. It also does not have many integrations with construction applications.
Software Advice
The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue.
G2
All the information can be stored in one place. The financial aspect is clear and clean. Homeowners have access to all the information in one place. RFI's are easy to keep track of and keep subvendors on task.
G2
Do not work most of the time and in extremely busy times it fails us a lot.
G2
The constant updates. The selections tab, we are a custom home builder and do not have standard selections for every job so we cannot just auto populate. Also it doesnt print well at all. Edit in excel / word sometime fails and you loose EVRYTHING!
G2
