Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.
Capterra
Its are fantastic and the whole team at big change is just great and very helpful.
Capterra
The software does NOT work with QuickBooks as we were lead to believe which was the biggest factor for us when we decided to purchase.
Capterra
Tracker lagging and the use of admin not being tailored to specifics.
Capterra
Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.
GetApp
Good company to partner with , staff are friendly and very helpful , the system does exactly what it says on the tin.
GetApp
Some simple things such as multiple emails being sent a quote at the same time is frustrating.
GetApp
Hands down the worst mistake I have made in choosing this software for our workforce. We have had it for approximately a year and have not used it yet.
GetApp
Comprehensive CRM package at a reasonable price.
Software Advice
The main thing is the reduction in admin time, both back office and time on site filling in job sheets.
Software Advice
Not easy to customize, some aspects are stilted, different platform versions are inconsistent.
Software Advice
The way the CRM works on the tablets. using the software correctly its impossible to create a job from the tablet to a customers specific asset.
Software Advice
