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OctopusPro vs Synchroteam

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Synchroteam vs OctopusPro

OctopusPro vs Synchroteam Comparison

Synchroteam vs OctopusPro Comparison

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About Software

OctopusPro
OctopusPro service management software has many features and tools using which a business owner can manage his business well. This software helps you to manage customer data, business leads, invoices and payment methods. With the help of this software, business owners are designed to manage inquiries and complaints related to their portal. It is a secure platform which is very helpful in storing important data for customers. OctopusPro software is integrated with Google Calendar which is a very advanced tech... Read more
Synchroteam
Synchroteam field service management software is a progressive and customizable solution for businesses that helps field businesses easily manage, track and automate their job operations. The software is specifically designed for businesses that want to scale their field services to make them more efficient, organized and customer-centric. The real-time location tracking feature of Synchroteam software allows managers to view the live location of field employees. This ensures that the job is done at the righ... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.45/5
Features
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Customer Support
star-iconstar-iconstar-iconstar-iconstar-icon 5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Pricing Score
star-iconstar-iconstar-iconstar-iconstar-icon 5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Mobile App
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Popularity
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

Easy to use, covers every aspect of our business from lead management to quote and booking to invoice and payment management.

Capterra
Pros

It was fantastic and I was ready to go after an hour from scheduling engineers to billing. The solution is super easy and they have responded very quickly to every question I have asked yet.

Capterra
Cons

It was a little difficult to set up due to all the advanced features however we understand why, also sometimes it takes a few seconds to save bookings.

Capterra
Cons

The bad part is you have to try the software to see how it works so you tie up hundreds of hours of inputting your data.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconstar-icon 5.0/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

OctopusPro makes it extremely easy to manage our staff, customers, bookings, invoicing, payments, sales campaigns and a whole lot more. Our entire team are very impressed. OctopusPro really has too many features to mention in this review. A few features to mention: - Technician AND customer facing app - Very helpful dashboard - Jobs status notification to clients - Ability for field workers to manage a job end to end (job check in, arrived onsite, work completed, accept payment), etc. - Very responsive Customer Service

GetApp
Pros

This is a great tool if you have employees who are out and about. Very easy to use and a great way to bring efficiency to your team that is in the field.

GetApp
Cons

It was a little difficult to set up due to all the advanced features however we understand why, also sometimes it takes a few seconds to save bookings.

GetApp
Cons

This error will cost me hundreds of hours and thousands of dollars to move my data.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

Easy to use, covers every aspect of our business from lead management to quote and booking to invoice and payment management.

Software Advice
Pros

Job reports are great to be able to go back on jobs and find out what was done and go over site pictures.

Software Advice
Cons

It was a little difficult to set up due to all the advanced features however we understand why, also sometimes it takes a few seconds to save bookings.

Software Advice
Cons

Technicians are so limited in their permissions which is not ideal for empowered employees or small shops.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconstar-icon 5.0/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

offer a free trial and also many premium plans who fix for small and big teams as well, the starting price is very ship, so you do not need to pay a big amount of many per month for 1 to 5 users, octopuspro also counts with an integrated payment system, very easy to set up

G2
Pros

Great for Automated Scheduling, Automatic Reminders, Calendar Management, Digital Signage, Document Management, Employee Databases, Employee Scheduling, Group Scheduling, Import/Export Data, Multi-Language, Reporting, Resource Management, and Task Management

G2
Cons

The process of setup takes a little more longer, there are so many advanced features and that is why it takes so much time to configure it, about the calendar we are very satisfied about it, but we could be better is they could add a drag and drop function to it

G2
Cons

Need Mac however outsider Calendar Syncing, Accounting Integration, Client Website Integration, Email Integration, and Mobile Access are justified, despite all the trouble

G2

OctopusPro vs. Synchroteam Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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