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OctopusPro vs ReachOut Suite

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ReachOut Suite vs OctopusPro

OctopusPro vs ReachOut Suite Comparison

ReachOut Suite vs OctopusPro Comparison

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About Software

OctopusPro
OctopusPro service management software has many features and tools using which a business owner can manage his business well. This software helps you to manage customer data, business leads, invoices and payment methods. With the help of this software, business owners are designed to manage inquiries and complaints related to their portal. It is a secure platform which is very helpful in storing important data for customers. OctopusPro software is integrated with Google Calendar which is a very advanced tech... Read more
ReachOut Suite
ReachOut Suite field service software is an effective, multifunctional, and user-friendly platform designed to simplify and make field service management efficient. The software is specifically designed for small and medium-sized businesses to deliver high-quality services to their customers. ReachOut Suite allows businesses to centralize and organize their customer information. The software keeps a complete record of customer history, their contact information, and previous services provided to the customer... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.66/5
Features
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.4/5
Customer Support
star-iconstar-iconstar-iconstar-iconstar-icon 5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pricing Score
star-iconstar-iconstar-iconstar-iconstar-icon 5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.9/5
Mobile App
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Popularity
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

Easy to use, covers every aspect of our business from lead management to quote and booking to invoice and payment management.

Capterra
Pros

It's been virtually seamless, and the online chat helps as well as email responses have been quick, courteous and helpful always.

Capterra
Cons

It was a little difficult to set up due to all the advanced features however we understand why, also sometimes it takes a few seconds to save bookings.

Capterra
Cons

The only thing I disliked about this software package was the lack of ability to be able to add our own custom columns in various areas such as customer base and inventory.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconstar-icon 5.0/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

OctopusPro makes it extremely easy to manage our staff, customers, bookings, invoicing, payments, sales campaigns and a whole lot more. Our entire team are very impressed. OctopusPro really has too many features to mention in this review. A few features to mention: - Technician AND customer facing app - Very helpful dashboard - Jobs status notification to clients - Ability for field workers to manage a job end to end (job check in, arrived onsite, work completed, accept payment), etc. - Very responsive Customer Service

GetApp
Pros

It's been virtually seamless, and the online chat helps as well as email responses have been quick, courteous and helpful always.

GetApp
Cons

It was a little difficult to set up due to all the advanced features however we understand why, also sometimes it takes a few seconds to save bookings.

GetApp
Cons

First you don't have your invoices being sent through your own email they are all from @reachoutsuite which confuses my customers and they get sent to the spam folder.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

Easy to use, covers every aspect of our business from lead management to quote and booking to invoice and payment management.

Software Advice
Pros

It's been virtually seamless, and the online chat helps as well as email responses have been quick, courteous and helpful always! They even saved my bacon when I needed to input speedily but the system was lagging. The online help gave a speedy resolution!

Software Advice
Cons

It was a little difficult to set up due to all the advanced features however we understand why, also sometimes it takes a few seconds to save bookings.

Software Advice
Cons

As with any new program, having to input all of our information took time, but was totally worth it!

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconstar-icon 5.0/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Pros

offer a free trial and also many premium plans who fix for small and big teams as well, the starting price is very ship, so you do not need to pay a big amount of many per month for 1 to 5 users, octopuspro also counts with an integrated payment system, very easy to set up

G2
Pros

This fantastic new software integrates video marketing, lead generation and email marketing. It effectively customises email and increases the open rate of cold emails.

G2
Cons

The process of setup takes a little more longer, there are so many advanced features and that is why it takes so much time to configure it, about the calendar we are very satisfied about it, but we could be better is they could add a drag and drop function to it

G2
Cons

The video credit is deducted when the video is generated, not downloaded.

G2

OctopusPro vs. ReachOut Suite Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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