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OctopusPro vs FieldAware

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FieldAware vs OctopusPro

OctopusPro vs FieldAware Comparison

FieldAware vs OctopusPro Comparison

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About Software

OctopusPro
With OctopusPro, a cloud-based service management solution, you are able to handle clients, leads, estimates, bookings, invoices, payments, comments, and reviews in addition to your staff and field workers. OctopusPro also gives you access to all the features and resources you need to run and expand your business. Assisting you in lowering administrative and operational costs, improving communication between your office, field staff, and clients, and increasing conversions and customer retention. Users c... Read more
FieldAware
FieldAware by GPS Insight offers advanced fleet and field service solutions to help you do your job better, faster, and safer. Their field service management software, FieldAware, connects and organises your office and mobile workforce, making tasks that were once difficult to do manually a breeze. It's a customizable cloud-based software that keeps track of your tasks and automates your workflow. It also stores information about past jobs and customers, provides real-time data for quicker communication, and... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
Features
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
Customer Support
star-iconstar-iconstar-iconstar-iconstar-icon 5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
Pricing Score
star-iconstar-iconstar-iconstar-iconstar-icon 5/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.8/5
Mobile App
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.7/5
Ease of Use
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
Popularity
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.3/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.3/5
Pros

Easy to use, covers every aspect of our business from lead management to quote and booking to invoice and payment management.

Capterra
Pros

Field Locate is relatively easy for a technician to use, has a nice mobile app, and nice reporting features.

Capterra
Cons

It was a little difficult to set up due to all the advanced features however we understand why, also sometimes it takes a few seconds to save bookings.

Capterra
Cons

This has gone from bad to worse. Nobody returns phone calls, emails etc. I have even called the Sales dept and can't get through to them either.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconstar-icon 5.0/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

OctopusPro makes it extremely easy to manage our staff, customers, bookings, invoicing, payments, sales campaigns and a whole lot more. Our entire team are very impressed. OctopusPro really has too many features to mention in this review. A few features to mention: - Technician AND customer facing app - Very helpful dashboard - Jobs status notification to clients - Ability for field workers to manage a job end to end (job check in, arrived onsite, work completed, accept payment), etc. - Very responsive Customer Service

GetApp
Pros

Outstanding- will help create the system specific to our business. Continuous Upgrading the system.

GetApp
Cons

It was a little difficult to set up due to all the advanced features however we understand why, also sometimes it takes a few seconds to save bookings.

GetApp
Cons

Make a mistake a

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.3/5
Pros

Easy to use, covers every aspect of our business from lead management to quote and booking to invoice and payment management.

Software Advice
Pros

FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.

Software Advice
Cons

It was a little difficult to set up due to all the advanced features however we understand why, also sometimes it takes a few seconds to save bookings.

Software Advice
Cons

I least like that a team can't see their dispatch and only the Team Lead can see the dispatch. Also, the Team Lead must clock an entire team in. Sometimes team members arrive at different times, and in order for the team to know where they're going they must talk with Team Leads rather than look at their IT equipment.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconstar-icon 5.0/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

offer a free trial and also many premium plans who fix for small and big teams as well, the starting price is very ship, so you do not need to pay a big amount of many per month for 1 to 5 users, octopuspro also counts with an integrated payment system, very easy to set up

G2
Pros

You can enter in inspection information and keep records for each customer.

G2
Cons

The process of setup takes a little more longer, there are so many advanced features and that is why it takes so much time to configure it, about the calendar we are very satisfied about it, but we could be better is they could add a drag and drop function to it

G2
Cons

Does not allow you to enter in time from your technicians.

G2

OctopusPro vs. FieldAware Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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